Maybe you mean the situations they're in (or dialogue, which i think is great) seem forced. Because the acting, especially paired with the animations, facial animations, graphics etc. It's smoking on top 5's.
People hate Joel's death scene because it's Joel, and human mentality is to automatically hate what you don't agree with. But it's probably the most impactful moment in gaming since at least 2018. A lot of it has to do with the acting. If Ellie (for example) felt phony in Joel's death scene to you (Ashley Johnson killed it). I'd like to see what you think is good acting in a game. Because i'd argue it's the best ever maybe even over RDR2. & TLOU1. There's so many emotions in this game it makes people emotional irl (wouldn't be possible if the acting felt phony).
It's your opinion though. I don't agree with it, but i respect it.