not to mention of many of them are pieces of shyt and scumbagsWorking customer service let's you know how lazy and dumb people really are.
not to mention of many of them are pieces of shyt and scumbagsWorking customer service let's you know how lazy and dumb people really are.
not to mention of many of them are pieces of shyt and scumbags
Somethin more that I'm surprised u urselfdid not mention....don't u get annoyed when they throw tantrums over 50 cents sayin every cent counts? While they are making 60,000 a year while u are making barley over 16,000? They are out of touch a lot of them....no humility...
Man I tell u(don't know ur age) Generation Y is gonna have a lot of stories to tell decades from now....the stuff we have to put up with in terms of lack of respect...
How old are you breh
I remember one time I was helping a lady to buy the movie The Dark Knight or as she put it "That Batman movie with Heath Ledger" so I took her to the isle and I showed her that we have the movie both in regular dvd and in blu ray. Now the dvd had Batman on the front cover while the blu ray had The Joker on the cover but you normal sane people know that both are the same movie... here's where it gets tricky. This broad thought it was two different movies since they both had different covers and apparently she didn't have a blu ray player just a dvd player so I'm giving her the dvd version but she keeps coping an attitude with me:
Customer: I WANT THE ONE WITH HEATH LEDGER IN THE MOVIE!
Me: Ma'am both versions have Heath Ledger on it... both are the same movie
Customer: NO IT'S NOT! This one got Batman on the front, I want the other one with Heath Ledger on the front
Me: Do you have a blu ray player?
Customer: No
Me: Then you want this dvd version, you can't play the blu ray version
Customer: WHY THE HELL NOT?!
Me: Because you can't play blu rays on dvd players... only in blu ray players
Customer: WELL I WANT THE VERSION I CAN PLAY WITH HEATH LEDGER ON IT!
Me:
Now mind you this wasn't some old lady that is not familiar with today's technology, this was some ghetto bird in her mid-20s... how you not know what the hell the difference between a dvd and a blu ray in 2014?
I remember one time I was helping a lady to buy the movie The Dark Knight or as she put it "That Batman movie with Heath Ledger" so I took her to the isle and I showed her that we have the movie both in regular dvd and in blu ray. Now the dvd had Batman on the front cover while the blu ray had The Joker on the cover but you normal sane people know that both are the same movie... here's where it gets tricky. This broad thought it was two different movies since they both had different covers and apparently she didn't have a blu ray player just a dvd player so I'm giving her the dvd version but she keeps coping an attitude with me:
Customer: I WANT THE ONE WITH HEATH LEDGER IN THE MOVIE!
Me: Ma'am both versions have Heath Ledger on it... both are the same movie
Customer: NO IT'S NOT! This one got Batman on the front, I want the other one with Heath Ledger on the front
Me: Do you have a blu ray player?
Customer: No
Me: Then you want this dvd version, you can't play the blu ray version
Customer: WHY THE HELL NOT?!
Me: Because you can't play blu rays on dvd players... only in blu ray players
Customer: WELL I WANT THE VERSION I CAN PLAY WITH HEATH LEDGER ON IT!
Me:
Now mind you this wasn't some old lady that is not familiar with today's technology, this was some ghetto bird in her mid-20s... how you not know what the hell the difference between a dvd and a blu ray in 2014?
I remember one time I was helping a lady to buy the movie The Dark Knight or as she put it "That Batman movie with Heath Ledger" so I took her to the isle and I showed her that we have the movie both in regular dvd and in blu ray. Now the dvd had Batman on the front cover while the blu ray had The Joker on the cover but you normal sane people know that both are the same movie... here's where it gets tricky. This broad thought it was two different movies since they both had different covers and apparently she didn't have a blu ray player just a dvd player so I'm giving her the dvd version but she keeps coping an attitude with me:
Customer: I WANT THE ONE WITH HEATH LEDGER IN THE MOVIE!
Me: Ma'am both versions have Heath Ledger on it... both are the same movie
Customer: NO IT'S NOT! This one got Batman on the front, I want the other one with Heath Ledger on the front
Me: Do you have a blu ray player?
Customer: No
Me: Then you want this dvd version, you can't play the blu ray version
Customer: WHY THE HELL NOT?!
Me: Because you can't play blu rays on dvd players... only in blu ray players
Customer: WELL I WANT THE VERSION I CAN PLAY WITH HEATH LEDGER ON IT!
Me:
Now mind you this wasn't some old lady that is not familiar with today's technology, this was some ghetto bird in her mid-20s... how you not know what the hell the difference between a dvd and a blu ray in 2014?
First of all that conversation was like 15 minutes so I was like so then I proceeded to show her to the dvd/blu ray player isle and showed her a real cheap $30 blu ray player so she can play the blu ray Dark Knight movie that she wanted so badly but couldn't play but she started to cop an attitude bout that because according to her "I AIN'T GOT THAT MUCH MONEY TO SPEND! CAN YOU GIVE ME A DISCOUNT?!" So I was like ... then I acted like someone called me on the headset I was wearing and told her to stay in the isle and call one of my co-workers over if she needed more help then i proceeded to walk to the break room
some fukers are just trying to start a fight i swear
so what happened in the end? did she take the dvd?
First of all that conversation was like 15 minutes so I was like so then I proceeded to show her to the dvd/blu ray player isle and showed her a real cheap $30 blu ray player so she can play the blu ray Dark Knight movie that she wanted so badly but couldn't play but she started to cop an attitude bout that because according to her "I AIN'T GOT THAT MUCH MONEY TO SPEND! CAN YOU GIVE ME A DISCOUNT?!" So I was like ... then I acted like someone called me on the headset I was wearing and told her to stay in the isle and call one of my co-workers over if she needed more help then i proceeded to walk to the break room
that too.......idagf no more tho....lol i just give ppl whatever they want so they can leave.....my p*ssy ass managers do it anyway...im done battling with pplSomethin more that I'm surprised u urselfdid not mention....don't u get annoyed when they throw tantrums over 50 cents sayin every cent counts? While they are making 60,000 a year while u are making barley over 16,000? They are out of touch a lot of them....no humility...
Man I tell u(don't know ur age) Generation Y is gonna have a lot of stories to tell decades from now....the stuff we have to put up with in terms of lack of respect...
that's the thing with customer service. if I get called to the register over some small dispute, Ima be like aite go ahead and lower the price or do it like that or whatever. whether we're right or wrong. my company and I'm sure every other had surveys people can do and complaint numbers they can call. no reason to risk lowering the customer service scores cuz then the people at corporate gonna be like hold up a sec how come this store always getting bad customer service complaints. the way I see it is its better to lose a dollar, than lose a customer.that too.......idagf no more tho....lol i just give ppl whatever they want so they can leave.....my p*ssy ass managers do it anyway...im done battling with ppl
fukking hilarious....I remember one time I was helping a lady to buy the movie The Dark Knight or as she put it "That Batman movie with Heath Ledger" so I took her to the isle and I showed her that we have the movie both in regular dvd and in blu ray. Now the dvd had Batman on the front cover while the blu ray had The Joker on the cover but you normal sane people know that both are the same movie... here's where it gets tricky. This broad thought it was two different movies since they both had different covers and apparently she didn't have a blu ray player just a dvd player so I'm giving her the dvd version but she keeps coping an attitude with me:
Customer: I WANT THE ONE WITH HEATH LEDGER IN THE MOVIE!
Me: Ma'am both versions have Heath Ledger on it... both are the same movie
Customer: NO IT'S NOT! This one got Batman on the front, I want the other one with Heath Ledger on the front
Me: Do you have a blu ray player?
Customer: No
Me: Then you want this dvd version, you can't play the blu ray version
Customer: WHY THE HELL NOT?!
Me: Because you can't play blu rays on dvd players... only in blu ray players
Customer: WELL I WANT THE VERSION I CAN PLAY WITH HEATH LEDGER ON IT!
Me:
Now mind you this wasn't some old lady that is not familiar with today's technology, this was some ghetto bird in her mid-20s... how you not know what the hell the difference between a dvd and a blu ray in 2014?
I became a lot more talkative/social working in retail. Really sharpened my small talk skills and whatever apprehension/shyness I had when meeting strangers is gone for the most part. Anyways, I quit a few weeks back...started to hate the management there + I moved out of range of the store.No I need $ and I had a job interview with the library days agoand ill kno if I'm hired by the end of the month
Ill have 2 jobs if I'm hired ...plus customer service is a learning experience...
Teaching me even more y u gotta be HOH
I wouldve had to walk offI remember one time I was helping a lady to buy the movie The Dark Knight or as she put it "That Batman movie with Heath Ledger" so I took her to the isle and I showed her that we have the movie both in regular dvd and in blu ray. Now the dvd had Batman on the front cover while the blu ray had The Joker on the cover but you normal sane people know that both are the same movie... here's where it gets tricky. This broad thought it was two different movies since they both had different covers and apparently she didn't have a blu ray player just a dvd player so I'm giving her the dvd version but she keeps coping an attitude with me:
Customer: I WANT THE ONE WITH HEATH LEDGER IN THE MOVIE!
Me: Ma'am both versions have Heath Ledger on it... both are the same movie
Customer: NO IT'S NOT! This one got Batman on the front, I want the other one with Heath Ledger on the front
Me: Do you have a blu ray player?
Customer: No
Me: Then you want this dvd version, you can't play the blu ray version
Customer: WHY THE HELL NOT?!
Me: Because you can't play blu rays on dvd players... only in blu ray players
Customer: WELL I WANT THE VERSION I CAN PLAY WITH HEATH LEDGER ON IT!
Me:
Now mind you this wasn't some old lady that is not familiar with today's technology, this was some ghetto bird in her mid-20s... how you not know what the hell the difference between a dvd and a blu ray in 2014?