official retail/customer service horror stories and ranting

mannyrs13

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I hate customer that think they know more than you. I'm like you don't see me going to where you work and telling you how to do your job. another pet peeve that isn't a regular occurrence is people buying foolish shyt on holidays. bad enough we open tomorrow and I gotta work. but I'd rather have people coming in for unexpected gifts or emergency cough medicine. not no damn laundry detergent or tampons.
 

CASHAPP

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I don't even know if I should bother going into the stories....its just gonna burn me out before Christmas morning but as expected.....every single example as always was with women....man I can't wait until boxing day when I work is so slow as hell and you get a chance to breathe....and these same losers have the nerve to not fight as hard for us customer service workers as we work as hard for them....

treating us like dog shyt
 

CASHAPP

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I hate customer that think they know more than you. I'm like you don't see me going to where you work and telling you how to do your job. another pet peeve that isn't a regular occurrence is people buying foolish shyt on holidays. bad enough we open tomorrow and I gotta work. but I'd rather have people coming in for unexpected gifts or emergency cough medicine. not no damn laundry detergent or tampons.

:smh: :smh: :smh: every day with this shyt....

im 21 and turn 22 next month January 14th....but I have always looked young for my age even with growing out a beard...

but the thing that pisses me off is especially with the older folks and how condescending they get....

last week or 2 weeks ago I had this old white guy with a raincheck and when I was putting it in for him and told him the price....he starts making a scene and telling me "your math is wrong kid" "you did it wrong kid" making me really pissed off...

told me to call your manager which I did and the manager repeated the same thing I told him and the stupid ass had a dumbfounded look on his face and tried to do the whole "what had happened" bullshyt reasoning....when she showed him that the price he kept repeating was not in because he had not allowed me to even finish the process yet...

she left and I just threw his receipt on the belt :camby:



customers in general overuse the "im getting the manager" "can you call the manager" trump card far too much...its like grow up...like a toddler telling he is gonna "tattle"...how many times can you use the "manager" as a trump card....your making over 100,000 a year....stop being cheap....someone makes a mistake on an item whether intentional or unintentional get over it.....stop price picking at lines when you know the line is long....if they made a mistake you can get a refund at the customer service like you always do....

if you are pissed you always have to go to customer service then who gives a shyt...

at least there is "money back" compared to that exercise equipment that you can't get your money back for because your fat ass was on the couch watching the view eating strawberry cheesecake everyday






































seriously tho....I have to keep saying this....its amazing its the young people like us getting flack and getting disrespected and called out for being "lazy" and not hardworking......any of you guys here wish you worked in an area that had more "college age" people coming in?

Not with the @Fetti510 situation where they use you as an excuse to steal or some shyt but basically those your age who are less stressful and make your job easy without all the demands....its a pipe dream isn't it?

I wish pathmark and other customer service stores would do something about this to keep customers in check more
 

CASHAPP

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I know how you feel breh. Used to work at Target :to:

if I honestly had the technology and means I would try to keep a secret camera around me and blur myself out to show you guys what I deal with...
 

mannyrs13

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I hate being called for stupid shyt. I gotta call the employee if I'm busy in case it's a random question or bigger issue. gotta determine whether it's something they can handle or some dumass that might screw something up.
 

CASHAPP

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I hate being called for stupid shyt. I gotta call the employee if I'm busy in case it's a random question or bigger issue. gotta determine whether it's something they can handle or some dumass that might screw something up.

this always happens but it happened more than often with me today because of Christmas eve.....don't know your type of customer service job but doesn't it piss you off if your a cashier and you have people asking you questions out the line about where to find____? :wtf:

its hard to focus while im with the other person..
 

mannyrs13

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Yeah I work at walgreens, bottom level management. so I don't work register as much but do hate rude people asking questions when I'm helping someone else. not like they'll like it if I stop helping them to help someone else. when you in the middle of the ladder, you gotta deal with the idiots above and below you. and sometimes the ones above are worse. I got cashiers that get confused easily so I ain't trying to have them get lost and give out wrong change.
 

Born2BKing

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A story my homegirl told me the other day. She works customer service for Direcr TV.

Her: Direct TV, how can I help you
Caller: Yeah my got damn signal is out again and I'm sick of this shyt.
Her: I am sorry sir, is there weather issues in your area.
Caller: No it's not any weather problems. I'm sick of you mafukkas and this damn satelitte signal. I want a rebate.
Her: Sir, can you please check and see if there is any damage to your satellite dish
Caller: No because it ain't no damn damage to my dish. You mafukkas just ain't shyt.
Her: Could you just please check sir.
Caller: Fine......................aw shyt them nikkas done stole my satellite dish *hangs up*
 

Ezigbo Nwanyi

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Ha! This thread is taking me back....retail the bane of my existence. I dont even feel like going into the stories because it makes my blood boil. White consumers- rude, self entitled AND NEVER HAND CHANGE IN YOUR HAND, BUT WANT YOU TO HAND THEM BACK THEIRS IN THEIR HAND. My disdain for white folks started vividly working in retail at 16.
 

CASHAPP

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Ha! This thread is taking me back....retail the bane of my existence. I dont even feel like going into the stories because it makes my blood boil. White consumers- rude, self entitled AND NEVER HAND CHANGE IN YOUR HAND, BUT WANT YOU TO HAND THEM BACK THEIRS IN THEIR HAND. My disdain for white folks started vividly working in retail at 16.

yeah...Ill wait for a "black folks do it too" response which is true I wont lie :laugh: but more often happens with the older ones.....yall been seeing in here my absolute disdain for white folks...

you forgot to mention something else about white folks that im sure u will agree with that irks you.....you ever get annoyed when they try to tell corny jokes or cheese way too hard on some "let me laugh extra hard and smile extra card with this negro Black Reign as an apology for slavery" like bytch get off my line....its business you ain't my friend....

I should have mentioned this to yall but this fat oompa loompa white women and her daughter came on my line weeks ago....

she was struggling to find her keys and just threw it up on the belt... I look at her like :wtf: ...

her daughter sees me and tells her something about how mom you have to hand it ...and she says something like "why..." but then stops....

that day I was bagging so it was taking a while to get them off....forgot the argument but her and her daughter where arguing about some unrelated shyt and her daughter curses saying "fukk" in some sentence and her mother says some enabling ass comment like "you don't say that honey"..

:childplease:

like you already know if someone with my complexion said that around her she would be talking about these "hoodlums" or "disrespect"....but I bet its rarer to see one of t hem("the hoodlum") throw up keys on a belt and not be a real man with u.....

sometimes when I get black women on my line of whatever age who are acting with class and talking about bad customers I have at times had the urge to tell them about how my worst customers are white women and see what their reaction would be like if it would be like :dwillhuh: and try to contain the excitement hearing the news :dead:

sorry to sound corny but when my bad experiences are with black people which happens less often .....corny but it "breaks my heart" :to: like why you had to disappoint a brother like that? :snoop:

but god damn if this job is not making me absolutely LOATHE white people especially white women
 

Silkk

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A story my homegirl told me the other day. She works customer service for Direcr TV.

Her: Direct TV, how can I help you
Caller: Yeah my got damn signal is out again and I'm sick of this shyt.
Her: I am sorry sir, is there weather issues in your area.
Caller: No it's not any weather problems. I'm sick of you mafukkas and this damn satelitte signal. I want a rebate.
Her: Sir, can you please check and see if there is any damage to your satellite dish
Caller: No because it ain't no damn damage to my dish. You mafukkas just ain't shyt.
Her: Could you just please check sir.
Caller: Fine......................aw shyt them nikkas done stole my satellite dish *hangs up*
smfh
 

Ezigbo Nwanyi

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yeah...Ill wait for a "black folks do it too" response which is true I wont lie :laugh: but more often happens with the older ones.....yall been seeing in here my absolute disdain for white folks...

you forgot to mention something else about white folks that im sure u will agree with that irks you.....you ever get annoyed when they try to tell corny jokes or cheese way too hard on some "let me laugh extra hard and smile extra card with this negro Black Reign as an apology for slavery" like bytch get off my line....its business you ain't my friend....

This and how they are passive aggressive when things don't work their way or act like they cant understand the same English their speaking. They love to correct black folks on some it ASKED not AXE. Or when you tell them your a college student and their whole face change, they were all honky dorey when they thought you were staying a cashier all your life, then you tell them I go to XYZ university their whole face change. Don't small talk me bish and get your feelings hurt thinking Im the sterotypical negra,get the fukk outta my line. You bringing me back to them days...not in a good way, bout to have a drink.
 

EffedUp

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Right now, I work in the mailroom/copycenter for this one company. The people we deal with for the most part are cool but there are some exceptions.

This cute eurasian chick came down a while back looking for a package. We didn't see it in our room so we asked the dude who delivered the mail the day before (our normal delivery guy was off that day). He tells the lady he's looking into it and she just walks off. Dude leaves then soon gets back and says her package is right on her desk. :comeon:
Ol' girl finally comes back still asking about the package. Dude tells her he literally just went up there and it's on her desk. The bimbo still confused, continues asking about that damn package. Again, we all tell her it's on her desk and eventually she leaves again. :snoop:

Yesterday, she comes down trying to send these packages out. She asks for my help in taping these two skinny boxes together. I started taping it and she stops me.
Her: Is that how you're gonna tape it? :lupe:
Me: Yeah :beli:
She then proceeds to borrow some tape so she can take the shyt back to her desk and tape it herself. I'm thinking to myself like "why the fukk did you even ask for my help in the first place". :what: After a while she finally returns with the box taped up (the exact way I was gonna do it :mindblown:).
Her: Do you think this is okay to be sent out? I don't want it to get damaged during transit.:lupe:
Me: *inspects package* Yes. It's taped up pretty good. Shouldn't be a problem.
Her: Could you please have someone else check it. I just want to be sure.:lupe:
Me: Again, it's perfectly fine but I guess I can have someone else check it.
Her: :lupe:
I call over a co-worker who says it's fine the way it is.
The chick eventually agrees and after she leaves, me and my co-worker both look at each other like :stopitslime:
 

Hahahaha

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I worked many retails job (Walgreens, Target, Sears) and never really had issues with customers. Only thing I can think of is one guy at Sears who was buying a pair of shoes and he wanted me to put them on his feet. :laugh: I'm not Al Bundy you old fukk

Working at a call center for a cable company was by far the worst example of customer attitudes you will encounter though. People that can't read bills, 'threatening' to leave if you wouldn't give them a deal, complaining about the lack of good tv shows like we control it , etc etc etc
 
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