I accepted a job offer last week.
The title is help desk, but it's more than that. It's a start up and I'm the only support person. They're 100% Mac (and don't have any management or admin software).
I start on the 16th.
I'm expecting a healthy amount of work.
They're a few years old. There's 150 people now and growing each week.
There's nothing to track their IT inventory and like I said before no IT admin tools. And no setup to image new machines. I'm in charge of it all.
It's more money than I was making before. And there's unlimited PTO. I've been unemployed since May, but I've been in a coding bootcamp since September. I'm kinda trash at coding though.
My plan is to give this place (around) a year. During this time, I'll learn Linux and continue practicing Ruby (or some other languages). They mentioned that the 1 ops guy might need help. He was one of the people that interviewed me.
If I'm getting significant ops experience, I'll stay. But if not...
Edit: They said they get about 5 help desk tickets a day
Sounds like you're being hired to be an IT Admin & Engineer.
Finally found a definition that explained the difference between a IT Engineer & Architect:
Network Architect
Network Architects plan and design computer networks.
Not to be confused with Network Administrators who manage and support the network, or Network Engineers who build and repair it, Network Architects are responsible for the planning and design of data and communications networks. The responsibilities of these roles will overlap in some organizations, especially in startups and SMBs, however most enterprises and government agencies employ specialized professionals (or teams of professionals) in each position.
In addition to hard technical skills, network architects need to understand the company’s business needs in order to design an efficient, secure and scalable network that aligns with strategic goals. With a firm grasp on the business issues, the network architect can begin to craft the network blueprint, carefully considering aspects like which hardware, software and cable infrastructure will be best suited to the project at hand. A high-level position, most network architect jobs require 5 - 10 years of relevant experience, strong business acumen, and at least a bachelor’s degree in computer networking or a related field of study.
Network Architects plan and design computer networks.
Not to be confused with Network Administrators who manage and support the network, or Network Engineers who build and repair it, Network Architects are responsible for the planning and design of data and communications networks. The responsibilities of these roles will overlap in some organizations, especially in startups and SMBs, however most enterprises and government agencies employ specialized professionals (or teams of professionals) in each position.
In addition to hard technical skills, network architects need to understand the company’s business needs in order to design an efficient, secure and scalable network that aligns with strategic goals. With a firm grasp on the business issues, the network architect can begin to craft the network blueprint, carefully considering aspects like which hardware, software and cable infrastructure will be best suited to the project at hand. A high-level position, most network architect jobs require 5 - 10 years of relevant experience, strong business acumen, and at least a bachelor’s degree in computer networking or a related field of study.
Looks like you can add IT Architect to your title/resume.