Branch manager/assistant director checking in here:
Teller was in the wrong but I can see why she was shook. Since covid began, all types of shyt has come up that we coach and remind staff as it relates to large withdrawals. Even recently there was a group called the “Felony Lane Gang” that would break into cars, steal folks identity then come into the bank to withdraw large amounts of cash posing as the real customer. For example, these nikkas would get ahold of (using an example) Ryan’s ID, somehow generate physical ID that has Ryan’s information (probably paid off someone working at DMV) on it including drivers ID number but REPLACED Ryan’s picture with their own picture. See link just to see I ain’t making this shyt up. nikkas came away with 1.5 milly
Capital Region men part of Felony Lane Gang indictment
We actually caught one of the criminals by doing something similar to what this teller did: told him we was preparing the cash etc until police arrived.
Also the classic “I did this shjt before and it was never a problem”
policies and procedures just never change breh? Also most bank tellers are too shook to follow policy and procedure due to fear of the customers reaction so they go to multiple places and then finally that one branch attempts to follow the procedure and customers blow up and get tight.
also the portion she mentions asking him questions, legally we have to report any transaction over 10,000 involving cash so if Ryan kept saying “look at the note” while she’s trying to obtain his occupation, and purpose of the withdrawal, I can see why she got shook.
https://www.fincen.gov/sites/default/files/shared/CTRPamphlet.pdf
Why is my financial institution asking me for identification and personal information?
Federal law requires financial institutions to report currency (cash or coin) transactions over $10,000 conducted by, or on behalf of, one person, as well as multiple currency transactions that aggregate to be over $10,000 in a single day. These transactions are reported on Currency Transaction Reports (CTRs). The federal law requiring these reports was passed to safeguard the financial industry from threats posed by money laundering and other financial crime. To comply with this law, financial institutions must obtain personal identification information about the individual conducting the transaction such as a Social Security number as well as a driver’s license or other government issued document. This requirement applies whether the individual conducting the transaction has an account relationship with the institution or not.
There is no general prohibition against handling large amounts of currency and the filing of a CTR is required regardless of the reasons for the currency transaction. The financial institution collects this information in a manner consistent with a customer’s right to financial privacy.
With all that being said, calling the cops prolly wasn’t necessary unless she had reason to believe he wasn’t the real Ryan which she clearly states she didn’t even attempt to ID him. UNLESS that particular branch or area was put on high alert for fraudulent large withdrawal attempts similar to what I experienced with the felony lane gang
Edit: one last comment: to the breh that mentioned “12,000 isn’t a lot of money” banks (primarily credit unions) all have limits on the cash on hand they can carry. I kno it sounds crazy to think you can’t go into a bank and take your own money but that’s the reality. Branches have limits and can only keep a certain amount of cash on hand based on their ‘assigned’ target. Anytime someone wants
More than 3k we advise folks to call ahead so we can have the cash on hand. Unless you ready to get
Mostly 20’s. This is also done for security purposes. Otherwise it sets us up to potentially be robbed if we keep endless
Amounts of cash on hand