The fukked up thing is we all want to see the footage. But even if Punk is in the wrong it won't matter. This story has already been spun, and AEW, the Bucks, and Tony Khan lost the war if public perception.
Tony needs a haircut, and to mature a lot. He needs to hit the gym and bulk up. You want to be taken serious, go show your wrestlers that you are as invested in your appearance as them. He seems like an overgrown kid, and until he carries himself like a man, he won't command the respect he so desperately wants.
When it comes to the product. Bring in some outside help. Hire Kevin Dunn if you have to. Fix the production. Fix the lighting. Get better commentators. Bring in Mauro Ranello with JR.
Fire most of the female roster. Especially the random Joshi's who hit like your 4 year old cousins.
Push Swerve. Figure out a way to become a cool product to black kids aged 14 - 19 without overly pandering. This will bring a larger audience.