official retail/customer service horror stories and ranting

ProfessionallyTrill

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Speaking of computers, for some reason customers think they need some quad-core, 4TB worth of hdd along with 1gb of SSD, 16gb of ram type unit just to browse the internet, read email, and write documents in office. They say upfront that they don't know anything about computers then head straight down to the $800 laptop, I'm like WTF!!
fukk em. Let fools part with their money.
 

Two Stacks

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Speaking of computers, for some reason customers think they need some quad-core, 4TB worth of hdd along with 1gb of SSD, 16gb of ram type unit just to browse the internet, read email, and write documents in office. They say upfront that they don't know anything about computers then head straight down to the $800 laptop, I'm like WTF!!

I'll take their money...it just means they upgrade less....:lolbron:

Those $279-399 pcs are TRASH. I had to use one last year for a couple of weeks :gag: 30/10 internet and the shyt was struggling to stream youtube :gag:
 

SanchoPanda

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I'll take their money...it just means they upgrade less....:lolbron:

Those $279-399 pcs are TRASH. I had to use one last year for a couple of weeks :gag: 30/10 internet and the shyt was struggling to stream youtube :gag:
I once told a customer honestly this computer is a piece of shyt. Lol. Just like that. He just started laughing and left.
 

Two Stacks

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So; here's the first story in my new role.

I was going to print off some paperwork to finish my day up and shyt.

Rep: Hey Stacks, you busy?

Me: Yea, but what you need?

Rep: She wants to talk to a manager, she wants to do a price adjustment but she's outside of the policy.

Me: Okay. (inside i'm :lolbron: :banderas:)

Cust: Hi, are you a manager?

Me: Yes.

Cust: I want to do a price adjustment on this, I bought it March 31st, I know it's Apr. 19 but I just wanna get if for the cheaper price.

Me: :curtis: my policy says 15 days. It's on the receipt. No.

Cust: :noah: no one told me that; and Sams and Walmart let you do it. :sadbron:

Me: My policy is 15 days. Do I look like Sams or Walmart? :birdman:

Cust: :beli: But no one told me I don't care if it's on the receipt.

Me: Even if I wanted to, I couldn't. :umad:

Cust: Well, I'm never shopping here again, and I'm going to tell all of my friends. :demonic:

Me: :childplease: *gives her receipt* Have a nice day. *leaves* (inside I was like :russ:)
 

shutterguy

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For my vehicle parts industry working peeps, one thing I can't stand is when people take things apart not knowing what they are doing or how to put it back together. If you don't know what you are doing don't touch it and get someone qualified to work on it.

I pull up a vehicle parts diagram and the customer has no clue what they are looking at and they have no idea what they need because now parts are missing.
 
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Two Stacks

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Yesterday: (any smilies/gifs are my internal thoughts, not my outward expressions)

Her: Are you a manager? :mad:

Me: Yes :russ:

Her: The girl at the register was very rude.

Me: What happened? :leostare: :lupe:

Her: She told me that it was my choice to give her my information for the rewards card.

Me: :facepalm: (she's 100% right).

Her: And you're her direct manager?

Me: Yes, ma'am (:why:)

Her: Something needs to be done about this, she is very rude and disrespectful, this is the 2nd time she's done that.

Me: Oh really? :reallyson: (now im mad at the employee)

Her: Yes!

Me: I'll take care of it (for real, im like still mad). So do me a favor, next time you come in, I will check you out personally, is that okay?

Her: Yes, thank you.

***Employee: She gone?! That shyt was stupid.

Me: :ufdup: *To be continued*
 

shutterguy

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Customers that swipe their credit in the middle of a transaction then get mad when you tell them they have to swipe it again.

Customers that look at the credit card machine as if it some new device from NASA research center, then ask how to use it. They get confused on the debit screen as you asked them to put in launch codes for the space shuttle.
 

mannyrs13

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Our pinpads have so many questions on there, it's a mission just getting thru it. Donations, cash back, printed or emailed receipts, too much. And if they swipe too early, they gotta do it again. Especially those impatient folks you gotta be like hold on, not yet.
 

DrX

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Customers that swipe their credit in the middle of a transaction then get mad when you tell them they have to swipe it again.

Customers that look at the credit card machine as if it some new device from NASA research center, then ask how to use it. They get confused on the debit screen as you asked them to put in launch codes for the space shuttle.
:snoop: it take ppl 10 mins to cash out...i swear i dont know how some ppl function by themselves
 

Draje

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I worked a 24 hour gas station for like 3 years. The amount of fukkery and stupidity I witnesses was on some :dahell: but because I usually worked overnight and I was an assistant manager, I usually got free reign to handle most situations like I wanted.

So I'm stocking some stuff around the store and this extra dusty ass white dude comes into the store, looking like he just got through taking a hit of meth.

He goes to the beer cooler, grabs an 18 pack, a 6 pack, and asks for a pack of smokes. I ring him up and tell him his amount so this dude pulls out like 4 large ziplock bags of various change and starts pulling it out.

Him: Just trying to get rid of this change, man.

Me: Do I look like a bank. I'm not taking all that change. :rudy:

Him: Actually, it's legal tender! You have to take it!

Me: Oh, do I? :sas1:Seems to me like you might be intoxicated and I don't feel comfortable selling you alcohol or tobacco products.

Him: That's BS! You can't do that because I haven't had a sip of alcohol!

Me: :sas2:

Him: I want to speak to a manager!

Me: Lemme see if the manager is available for you 'holds up nametag that says manager' :umad:

Him: Fukk you and this store!

Me: I'll be sure to let the manager know how you feel :umad:

CAC stormed out the store, mad as Fukk.

I stayed fukking with extremely rude customers. You throw your money on the counter, I'll crumple your bills and push it towards the edge. You act rude for no reason, my debit system might be down. You complain when I ask for your ID, maybe it looks fake to me.

:troll:
 

King Sun

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I worked a 24 hour gas station for like 3 years. The amount of fukkery and stupidity I witnesses was on some :dahell: but because I usually worked overnight and I was an assistant manager, I usually got free reign to handle most situations like I wanted.

So I'm stocking some stuff around the store and this extra dusty ass white dude comes into the store, looking like he just got through taking a hit of meth.

He goes to the beer cooler, grabs an 18 pack, a 6 pack, and asks for a pack of smokes. I ring him up and tell him his amount so this dude pulls out like 4 large ziplock bags of various change and starts pulling it out.

Him: Just trying to get rid of this change, man.

Me: Do I look like a bank. I'm not taking all that change. :rudy:

Him: Actually, it's legal tender! You have to take it!


Me: Oh, do I? :sas1:Seems to me like you might be intoxicated and I don't feel comfortable selling you alcohol or tobacco products.

Him: That's BS! You can't do that because I haven't had a sip of alcohol!

Me: :sas2:

Him: I want to speak to a manager!

Me: Lemme see if the manager is available for you 'holds up nametag that says manager' :umad:

Him: Fukk you and this store!

Me: I'll be sure to let the manager know how you feel :umad:

CAC stormed out the store, mad as Fukk.

I stayed fukking with extremely rude customers. You throw your money on the counter, I'll crumple your bills and push it towards the edge. You act rude for no reason, my debit system might be down. You complain when I ask for your ID, maybe it looks fake to me.

:troll:
:mjlol:
 

Groanman

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I went to Burger King this morning.
No line in the drive thru. :gladbron:


Chick on intercom: "Welcome to Burger King. May I take your order, please?"
Me: :gladbron:
Me: "May I have a medium vanilla iced coffee, please?"
Chick on the intercom: "No ice coffee. The machine broke."
Me: "The machine broke what, ma'am?"
Chick on the intercom: "What?"
Me: "You said the machine broke. What did the machine break?"
Chick on the intercom: "The machine ain't operatin' at this moment."
Me: "Thank you."
 
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