official retail/customer service horror stories and ranting

[CASHAPP]

More managers need to be like this...instead of emasculating themselves especially to female customers...hopefully he also was hard on the women too...the entitledness is out of control

Can anybody that works at Wal-Mart explain why they have 24 lanes and only 3-4 be open? They must not be hiring that much?

Same thing with my job except its 18 lanes...it may not always be that they dont hire...big companies like that always have alot of employees...the thing is for example they may not have alot of cashiers working in the daytime...or maybe not the nighttime...if you notice they only combine everyone on the holidays like christmas where people who havent shopped in ages come out

Customers that swipe their credit in the middle of a transaction then get mad when you tell them they have to swipe it again.

Customers that look at the credit card machine as if it some new device from NASA research center, then ask how to use it. They get confused on the debit screen as you asked them to put in launch codes for the space shuttle.

Its hilarious when customers tell certain things about other cashiers...then when they are with this other cashier they like they will say shyt like "I like how you bag..and your fast too" ....could mean nothing but when your good at reading people you see it does...they whine and moan about cashiers not going fast and leaving out the fact they never try to help when bagging....until after the belt is turned and they see the bags are "too light "..

Well get your lazy ass off the phone and help us..saying shyt like "just put the cold stuff together" is generic as fukk and doesnt help us...

women acting spazzy talking about who is fast and who isnt like they got no control...you want us to be fast? Then get your lazy ass to help

 

[shutterguy]

Can anybody that works at Wal-Mart explain why they have 24 lanes and only 3-4 be open? They must not be hiring that much?

Has to do with scheduling and payroll, the corp office tells the stores how many hours they can schedule for within a certain period. I work at one of the regular stores (not supercenters), it is normal after 9/10pm for only 2-3 registers be open around that time. 3rd shift comes in at 9/10pm, but it is usually for stocking and warehouse work. That company is very cheap, that's how they stay the #1 retailer and rake in billions in revenue.

 

[Michael's Black Son]

when i worked at nordstrom i got written up because i didnt wana help this old nasty white fukk shove his fat ass leg into some cowboy boots

i worked both the suits and shoe dept when i was in college, and this old fat white prick comes in with his wife looking to buy boots. so im like im bout to sell this old ass cracker some 800$ boots
so he likes one particular pair and i hand the boot to him. and his stupid wife is like "you're nto going to help him put it on? "
and i was like fukk it

that was until he rolled up his pant leg and he had like diabetes lumps and literal leg dandruff flaking off his leg
so im standing there telling him "aight use this boot horn it'll slide ur foot right in "

it was one of these joints:

but he was fukkin old and had no balance and couldnt bend over. so i just keep trying to coach him on how to do it and his wife is getting up set.
meanwhile he's trying to shove his fat drumstick into the boot and as he's doing it, flakes are starting to get peeled off from his leg and are getting on the boot and on the floor
and now his wife is like "help him! " and making a scene, so my manager comes over and is like what's going on here?
and his wife says "he's being real rude and unhelpful and refuses to help my husband "
manager looks at me like wtf man u really not gona help him?
and im like
she's like "help the customer put the boots on"
and im like "look at his skin. i need gloves

they sent me home and wrote me up

YUCK!

just reading that shyt got my skin feeling itchy. I woulda been looking for a new job the second my shift ended

 

[Draje]

More managers need to be like this...instead of emasculating themselves especially to female customers...hopefully he also was hard on the women too...the entitledness is out of control



Same thing with my job except its 18 lanes...it may not always be that they dont hire...big companies like that always have alot of employees...the thing is for example they may not have alot of cashiers working in the daytime...or maybe not the nighttime...if you notice they only combine everyone on the holidays like christmas where people who havent shopped in ages come out



Its hilarious when customers tell certain things about other cashiers...then when they are with this other cashier they like they will say shyt like "I like how you bag..and your fast too" ....could mean nothing but when your good at reading people you see it does...they whine and moan about cashiers not going fast and leaving out the fact they never try to help when bagging....until after the belt is turned and they see the bags are "too light "..

Well get your lazy ass off the phone and help us..saying shyt like "just put the cold stuff together" is generic as fukk and doesnt help us...

women acting spazzy talking about who is fast and who isnt like they got no control...you want us to be fast? Then get your lazy ass to help

I've had all kinds of women leave my store, pissed off, because they think I'm supposed to bend over to their will. My favorite was also one of the shortest...

We don't get typical breaks so we usually have to try to snack between customers. So here I am, taking a bite of my burger when this walking mass of white jello waddles up to my counter, looking like she bleeds A1 steak sauce, and feels the need to comment on my weight.

Fat White Chick: When I saw how skinny you were, I was wondering if you ever ate. 'Laugh'

Me: When I saw how fat you were, I was wondering if you ever stopped.

Her:

Me:

Customer behind her:

She proceeded to waddle outta the store, leaving all her food behind while I continued eating my burger and started ringing up the other customer.

She still comes in the store but she hasn't mentioned my weight again.

 

[DrX]

I worked a 24 hour gas station for like 3 years. The amount of fukkery and stupidity I witnesses was on some but because I usually worked overnight and I was an assistant manager, I usually got free reign to handle most situations like I wanted.

So I'm stocking some stuff around the store and this extra dusty ass white dude comes into the store, looking like he just got through taking a hit of meth.

He goes to the beer cooler, grabs an 18 pack, a 6 pack, and asks for a pack of smokes. I ring him up and tell him his amount so this dude pulls out like 4 large ziplock bags of various change and starts pulling it out.

Him: Just trying to get rid of this change, man.

Me: Do I look like a bank. I'm not taking all that change.

Him: Actually, it's legal tender! You have to take it!

Me: Oh, do I? Seems to me like you might be intoxicated and I don't feel comfortable selling you alcohol or tobacco products.

Him: That's BS! You can't do that because I haven't had a sip of alcohol!

Me:

Him: I want to speak to a manager!

Me: Lemme see if the manager is available for you 'holds up nametag that says manager'

Him: Fukk you and this store!

Me: I'll be sure to let the manager know how you feel

CAC stormed out the store, mad as Fukk.

I stayed fukking with extremely rude customers. You throw your money on the counter, I'll crumple your bills and push it towards the edge. You act rude for no reason, my debit system might be down. You complain when I ask for your ID, maybe it looks fake to me.

Damn see I wish I had the power to fight back like that

 

[shutterguy]

I've had all kinds of women leave my store, pissed off, because they think I'm supposed to bend over to their will. My favorite was also one of the shortest...

We don't get typical breaks so we usually have to try to snack between customers. So here I am, taking a bite of my burger when this walking mass of white jello waddles up to my counter, looking like she bleeds A1 steak sauce, and feels the need to comment on my weight.

Fat White Chick: When I saw how skinny you were, I was wondering if you ever ate. 'Laugh'

Me: When I saw how fat you were, I was wondering if you ever stopped.

Her:

Me:

Customer behind her:

She proceeded to waddle outta the store, leaving all her food behind while I continued eating my burger and started ringing up the other customer.

She still comes in the store but she hasn't mentioned my weight again.

 

[Nobuo Uematsu]

Oh shyt I love these threads.

My best/worst job was at a movie theater in high school/beginning of college. Folks used to come in doing the stupidest shyt. I had a group of black girls call me an Uncle Tom because I wouldn't give them a discount on tickets to see i forget, I think it was Kill Bill or something. Fukked up part is, I would've given them the discount if I could, but it was like my third day and I didn't know the discount trick.

I worked at a theater that sold hot food, like chicken and fries and shyt. There was this one old white couple who came in and ordered some food, and dude made it but they had disappeared. When they finally reappeared (no idea where they went) they got pissed because their wings weren't fresh. So dude in the back who made the food took the old wings and put em up (so we could eat em later ) and fried them up a scrumptious batch of new chicken wings...then proceeded to drag them shyts all over the floor before giving em back to the people. They ate em too.

There were always women in there trying to get some free shyt tho. I had this one older lady, maybe 40-45 who came in and literally pulled her titties out and sat them on my counter, then asked me to give her a box of raisinettes for free. They wasn't the best titties but I gave up them raisinettes because I was a nerd and titties are my weakness.

 

[the cool]

Actually left work early today cuz I was about to explode..I would of beat the shyt of a customer for no reason..I was pacing for like 3 hours at work..

A few years ago I was about to fight a customer for being an @sshole..we were gonna take it outside and my boss said if I fought I would get fired..so I didn't..

I feel the same way everyday. I dread dealing with customers. I want to quit so bad. On my days off I try to stay at home and not go out so I don't have to talk to anybody

 

[CASHAPP]

I feel the same way everyday. I dread dealing with customers. I want to quit so bad. On my days off I try to stay at home and not go out so I don't have to talk to anybody

Lol I hate having to keep asking everyone this question but are you black? But man its a noying having people cheese in your face...the same people who would cross the street if they saw you..

I live 5 mins away from the store and I walk through this shortcut that has a group of houses where most old people live so everytime you walk through your bound to see one...its not exactly a nursing home but I forgot the name to call it...

anyway its annoying just seeing these random people just trying to cheese for you...call it antisocial but it just makes me cringe...



Ive seriously considered taken off my name badge whenever im walking because my gut tells me im gonna have a stalker situation soon

 

[EffedUp]

There was an incident at my job this past week.

This lady comes down trying to ship out something. She asks some questions and my co-worker (who specifically does the shipping area) answers them. All of a sudden, the lady snaps at my co-worker saying that she doesn't like her attitude and eventually asks for the manager. shyt was crazy because my co-worker didn't treat the lady any differently than anyone else.
My co-worker can't stand the lady anyway since she always comes down with the same damn questions. It's funny when the lady talked to my manager, she said my co-worker's always rude to her. For one, she's never complained before and two, she always asks for my co-worker when she comes down. She ended up complaining to the big boss trying to get my co-worker in trouble.
I remember one time dealing with her when she wanted like 20 envelopes. We have to be able to replace the supplies so we charge their "cost center". The lady was all shocked since she had to "pay" for them.
Her: I really have to pay for them.
Me: Yes.
(I mean if you needed like 1-2 envelopes, we'd let that shyt slide but not 20.)
Her: Well if I gotta pay for them let me get a whole pack.
(I get that and as I'm trying to make sure the form is filled out correctly.....)
Her: Well you can figure all that out.
(She takes the envelopes and just walks off. Man I wanted to fill out more shyt on the form so her cost center could get billed a ton. )

 

[homiedontplaydat]

A story my homegirl told me the other day. She works customer service for Direcr TV.

Her: Direct TV, how can I help you
Caller: Yeah my got damn signal is out again and I'm sick of this shyt.
Her: I am sorry sir, is there weather issues in your area.
Caller: No it's not any weather problems. I'm sick of you mafukkas and this damn satelitte signal. I want a rebate.
Her: Sir, can you please check and see if there is any damage to your satellite dish
Caller: No because it ain't no damn damage to my dish. You mafukkas just ain't shyt.
Her: Could you just please check sir.
Caller: Fine......................aw shyt them nikkas done stole my satellite dish *hangs up*

 

[DrX]

My manager is a p*ssy, female str8 ripped his manhood away

 

[mannyrs13]

Can anybody that works at Wal-Mart explain why they have 24 lanes and only 3-4 be open? They must not be hiring that much?

I get annoyed when it's midnight and the whole store shuts down. You either gotta rush and pay before or be wandering around aimlessly waiting for the system to reboot.

 

[CASHAPP]

My manager is a p*ssy, female str8 ripped his manhood away

Our evening manager(assistant) was transferred to another location all the way over in Brooklyn last week..

I mean I respect him and all because when I walked into his office in september about the job he gave it to the customer service manager and it helped me to start working...

but this is the manager I think I mentioned in here gave this vibe about kissing up to customers too much...and coworkers who have been here longer than me havent hesitated to tell me how he isnt very likeable..

I mean seeing him kiss random women on the cheek and those hugs he gave and him being this White Hispanic talking like Michael Eric Dyson to random black women and then cheesing told me something

The other week whwn this lady was being really condescending and rude to me(older black lady)I put her change and put ALL of it in front and didnt acknowledge her and starts talking about "I handed the money in your hand why dont you do the same to me" and I just looked at her and didnt say a word...went to a coworker by selfcheckout and told her and the coworker paged for the manager...

I had a long line and he was taken a long while to come and at this point im like maybe she will leave before he comes...









she is still there after 7 minutes...he comes she tells the story tobhim on the side playing the victim role game women are fabulous at....he comes over to me and sees the money on top and asks me if this is her change....suprisingly he picks it up and hands it to her and saya something to her and leaves...

my break comes up soon and im thinking im gonna get called to speak to him...I speak to the coworker at theselfcheckoutt and I ask her about what the lady was saying...we both talk about how these customers get away with so much with their nastiness and never get checked...

lo and behold the manager comes over to me and asked me what happened just now and I told him how she was being real rude and everything...tells me something about it being my second warning..

but then days later im walking by the front of customer service and I notice his picture is missing from the wall of managers come to find out he was moved to BK..

he was always more lenient with me because frequently I would stay after when lines would get too busy for him,etc...

but it may have been the best because I think certain customers take advantage of that buddy buddy relationship he had with some of them...

by the way the new assistant manager we got in his place is some Black guy named derrick

I canr wait to see the look on the faces of customers who have not shopped in a while who I got into it with.....try to provoke me again and ask for "Andy"(the ex manager) and then have me say to them "Sorry Andy doesnt work here anymore"

The actual general manager of the store usually seemed to be in his office or just moving around the store with a cart and seemed like more people liked him...and not just women looking to take advantage like with "Andy"

 

[DrX]

My cuz was gm a a ff joint, he didn't GAF...he talked shyt to customers... And did all types of unethical shyt but he got fired of course