You are measured against the average of the hero for your rank.
If the average dps for 76 in plat is 15 k and your only putting out 10.
Your underperform and will drop you as it thinks your not contributing what you should.
The system however is skewed in that way.
Going 3-2 on a koth provides more SR than going 3-0.
Going 6-5 on a payload gives more than a x-0.
Because you do more during those longer battles.
More heals more dps more of everything,.
There should be alotmemts for quick matches but there isn't.
Ive stomped a team and only gotten 15sr
Fought 6-5 in overtime and got 60
In this healers suffer the most. Because a good team means little heals which the tracker reads as nothing done.
It's a horrible system but it's what we got.
I can't DPS consistently either, probably why I'll be in Silver/Gold for a while
I only play D. Va if that helps, or any tank role I can fit.
Also, Lucio