To the guys that don't have any networking or certs yet my best advice is the work on your basic certs and look up all the call centers in your city. Every call center needs help desk tech to help out. Even if they aren't hiring for techs at the time go ahead and start at a customer service position. It will get you familiar with the tools they use and the systems they support so you can post out of the position and land a gig if you are good enough