IT Certifications and Careers (Official Discussion Thread)

nomoreneveragain

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Any Help Desk Managers here?

If y'all don't mind helping some of us out here and post some Technical Questions thats you guys ask during interviews.

I was doing well and than they throw a curve ball at you.
 

Kartel13

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I can feel your pain breh. It's a very demonic environment.

I work in a telesales office breh. I don't think it gets anymore demonic. Having to hear people beg to place orders and people under constant stress because of goals is very :sadcam:
 

King Sun

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Carné Asada;3327704 said:
How'd you get in? And where are you from?

I stated with state farm as a regular customer service rep then 6 mos later I was promoted to the internet support rep and did that for 10 mos. Sf is going through a big expansion and I took the opportunity to apply for the help desk job out here in az. So you can say I was just in the right place at the right time :youngsabo:
 

Kartel13

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I stated with state farm as a regular customer service rep then 6 mos later I was promoted to the internet support rep and did that for 10 mos. Sf is going through a big expansion and I took the opportunity to apply for the help desk job out here in az. So you can say I was just in the right place at the right time :youngsabo:

Damn, the place where you can get a decent 1 bedroom apt for $595. I see state farm hiring a lot out here in Cali but I never know if they are crummy sales jobs or customer service positions. I normally pass on them.
 

King Sun

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Carné Asada;3328011 said:
Damn, the place where you can get a decent 1 bedroom apt for $595. I see state farm hiring a lot out here in Cali but I never know if they are crummy sales jobs or customer service positions. I normally pass on them.

Yes that are going to have 7000 people out here in 2-3 yrs
 

King Sun

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To the guys that don't have any networking or certs yet my best advice is the work on your basic certs and look up all the call centers in your city. Every call center needs help desk tech to help out. Even if they aren't hiring for techs at the time go ahead and start at a customer service position. It will get you familiar with the tools they use and the systems they support so you can post out of the position and land a gig if you are good enough
 

Kartel13

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To the guys that don't have any networking or certs yet my best advice is the work on your basic certs and look up all the call centers in your city. Every call center needs help desk tech to help out. Even if they aren't hiring for techs at the time go ahead and start at a customer service position. It will get you familiar with the tools they use and the systems they support so you can post out of the position and land a gig if you are good enough

that's what I've been looking for out here in cali.
 
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