Anybody ever go from a bigger company to a smaller one?
I went from a billion dollar company with thousands of employees in one giant building to an office with ~35 people (about 250 worldwide).
The thing is at my previous job I didn't really do IT. The job I had before was inventory and delivery. Half the job was warehouse. But there were still processes in place.The most technical thing I used to do was entire my password for the automated OS imaging script to run. Now? I'm the sole IT guy in a small office. Underpaid and seeing all kinds of documents (salaries, offer letters) that I'm not supposed to be seeing.
I was supposed to be the junior of 2 techs in the office, but my boss quit back in the summer. He was making 115k and I'm making less than half that. Then, for months I was under a director who never had time for me. One time the CEO came and gave a Q&A. The director to the CEO: "What are our plans for employees, like Sonny, who need training?"
Months later, they switch my day to day manager to the office's HR\finance chick and my technical manager is a director in Australia. Things are a bit better, but sometimes he doesn't email me back.
There's just things that are wrong:
- The only reason I learned what servers I'm responsible for is because I was snooping around my old boss' laptop and found his remote desktop manager file
- Higher-ups not believing me when I tell them I don't have access to something I'm supposed to have access to
- I don't know how to access the Linux servers (that I'm responsible for)
- Recurring issue where some users randomly can't login because their macs won't connect to the correct wifi to authenticate with AD ("It happens in every office," says my boss).
- No policies for when employees get new hardware (one chick had a laptop with 2GB of RAM)
- In the 8 months I've worked here: only developers have gotten new hardware.
- 2 months ago: Gave the new head of PM a 2013 laptop.
- The fact that everyone seems to know that I'm not trained, but no one cares
- Our Adobe account is set up as a non-profit because there's a massive discount (we're not a non-profit)
- Can't get users to make tickets on the regular
- The amount of documentation kept in random Google spreadsheets: product licenses, list of hardware (and who has what)
- The West Coast office is down to 5 people working out one of those co-working rental spaces. Seeing their frustration with the situation via emails after they quit is fascinating.
- Me emailing the director in Australia to delete an ex-staffer's account from Slack and JIRA because I don't have admin access and then a different director emailing a higher-up saying I didn't do it (because my boss said he did it; but didn't)
- That higher-up then freaking out for months about closing accounts every time someone quits because of the above situation
Honestly, my main issue is that I know when I leave this place I'll be looked at funny for doing stuff wrong. I feel like I can't leave either. They keep telling me how the techs in other offices started off just like me and now they're all devops\system engineer rockstars.