First part of the exam will be simulators on both 801 and 802. If you are going to take the 801, study the components of the motherboard. You are going to be ask to identified each components on a motherboard on a simulator. Study system requirements for home theater, virtualization, gaming.. Also, know your connectors, ip address, network protocols, and wireless settings. The 802 is tough. I failed the exam. I still can give you insight on the exam.The simulation will be base on troubleshooting theory, email set up, master boot record error, network troubleshooting and window operating system. Do not get stuck on the simulators. You will waste a lot of time of you place majority of your concentration on the simulators. On the regular questions you will need to know xp, window vista, and window 7 utilities , mobile device set up and printers.