Nah. It's black people and it ain't even close. My folks owned a restaurant in Englewood. Almost everybody in the service industry will tell you the worst customers are black folks and I'm not even mad cause it's true.
Look at all the restaurants on the south side of Chicago. You can't even do call in orders no more. You got to go in and place orders. Half of them force you to pay cash. For the other half that don't, you got to show Id. If you show Id, the card got to be a card that has a chip on it.
Customer service at black restaurants is shyt because they have to deal with shytty customers. Customers then have to deal with shytty customer service so then they become shytty customers.
It's a revolving cycle.
My uncle's fraternity brother owns Truth Italian Kitchen in Bronzeville. The stories I hear about the customers there is ridiculous.
Like the video in the Op, service industry workers try not to escalate problems so they discount the bills down, take off a few drinks, take off a few entrees, and nikkas still be ridiculous.
Y'all brehs need to become comfortable with the fact that this stereotype is indeed true.
It may just be cultural. I don't know.
