And what makes you think that this was Cooglers first time going to a bank that he has an account with?
What makes you think that a man with millions of dollars of income has never withdrew $12,000? Meaning he ALSO has a history with the bank.
And who in America WASNT wearing a mask in the last 2yrs when they went into a bank?
The note is crazy ONLY if they hadn’t verified him as the account holder. We don’t know that yet because everyone is talking about the note and not the process. You said you worked for the bank, you know this bro. If you were the teller and I enter my card and pin for you to access my account and you say “Welcome back Mr. Archer, how can I help you?”…and I hand you this note saying I want to withdraw $12k from MY account but please count it discretely”-
While it may be weird, you already have confirmed my account, you clearly see that $12k is no large sum to me compared to my account. Like you said, you see my account history of large purchases or withdrawals so this is not out of the ordinary for a person with my income, a rational person wouldn’t disregard all that info you said they have. So it’s an irrational response to only an unorthodox method of request. The most she should’ve done would be to ask a manager what to do and perhaps ask for a little more verification such as ID and more account information as well as the signature match verification (Chase does this).