Krishna spilled the beans to
Bloomberg in an interview, explaining that the slowdown or freeze in hiring would effect back-office positions and departments such as HR. Krishna told the outlet that these non-customer facing positions makeup around 26,000 positions in IBM’s workforce, and he said “I could easily see 30% of that getting replaced by AI and automation over a five-year period.” That’s in the ballpark of 7,800 human jobs that Krishna is interested in automating, and Bloomberg reports that IBM is still hiring customer-facing and software development roles.