official retail/customer service horror stories and ranting

Milk N Cookies

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Things are looking up, I start a new job on Tuesday & will still be working at the retail job. Its part time but they pay more & i 'm in a union.. i get benefits. This retail job wont break me. Neither will the customers. Me crying TBH made me stronger.
 
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Two Stacks

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Retail management makes it fun....one thing i learned is you think people are getting paid more and then you find out they getting paid less...

i knew i made more than most anyone not a fellow supv or a manager but not this much more...shyt. like 25-35% more....and other i thought were killing me pay wise we are less than a dollar off :wow: i dont see how people can sit and clear 20-25k for all these years and not want something more.
 

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Milk N Cookies

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Have yall had the scam when customers give yall screen shot coupons? They zoom in on the pic to only show the barcode so the clerk scans it & it won't work. After trying it the clerk will just type in the code & let the customer go.


Just putting it out there, un-zoom these 'coupons' cause when you be like :ufdup: they'll dig out a legit one.
 

DeuceCypherUno

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Straight out the fukkin' dungeons of rap
Have yall had the scam when customers give yall screen shot coupons? They zoom in on the pic to only show the barcode so the clerk scans it & it won't work. After trying it the clerk will just type in the code & let the customer go.


Just putting it out there, un-zoom these 'coupons' cause when you be like :ufdup: they'll dig out a legit one.
also some try to screenshot prices at amazon and walmart at a certain point when they price is low just so they can get price matched (in Staples we do that but the price has to be current).

i always make em go to the website to comfirm
 

hayesc0

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also some try to screenshot prices at amazon and walmart at a certain point when they price is low just so they can get price matched (in Staples we do that but the price has to be current).

i always make em go to the website to comfirm
how are things going at staples I was a former office depot employee.
 

shutterguy

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Have yall had the scam when customers give yall screen shot coupons? They zoom in on the pic to only show the barcode so the clerk scans it & it won't work. After trying it the clerk will just type in the code & let the customer go.


Just putting it out there, un-zoom these 'coupons' cause when you be like :ufdup: they'll dig out a legit one.

also some try to screenshot prices at amazon and walmart at a certain point when they price is low just so they can get price matched (in Staples we do that but the price has to be current).

i always make em go to the website to comfirm

The worst I had was a lady on Black Friday, getting us (Walmart) to match Target's pricing on $200 Beats, we did, then she hit us with a Staples coupon for $25 off, manager looking at her like :dahell: :stopitslime::usure:. She bytched a fit for 20 minutes as we tried to explain that we do not take other stores coupons. Asked her if she still wanted the headphones for the price match, she said no and stormed out. It's times like that I hate retail.

Breh. I hit ppl with the :aicmon: face thinking nah I'm just folding these clothes cause as a hobby.

I'm sayin though, you think I'm wearing this vest and name badge cause it's what hot in the streets!!
 

ThisIsLife

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I only worked in retaiI for 4 months and I hated it.

Some Indian guy tried to return a charger he claimed didn't work. The store had an outlet within the customers reach for occasions like his. We plugged it up and it worked. I said we can't accept his return since its working. :beli:He came up with every excuse he could think of for a good minute until he said he just wanted his money back. I told him no :rudy: and he stormed out angry as fukk, lol.

Old white ladies were easily some of the most rudest of customers I have dealt with. The drunks were the funniest. The homeless people were the most genuine, besides the few who tried to steal shyt. We got a lot of them because our store was right down the street from a homeless shelter.
 

hayesc0

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Work tech support/repair at a pretty large corporation and have too many stories to share lol

Old or seasoned customers are just sad sometimes but sometimes can surprise me because some are technically efficient enough.

:why: every brother or sista i talk to damn near delinquent and in soft disco?

"I work in coding/engineering/*insert techy title*" really, why are you calling then fam and need assistance with something?

and I can attest to white women just being the flat out worst :snoop:

And the Injuns always complaining about their "slow Intanet speeds"

That Job Security though :ld:
nikka I work for garmin and this happens all the time where people swear they are in some technical field but will call or email for help its hilarious.
 

Blackout

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Worked for a furniture store a few years back and had to deliver furniture.

If you think dealing with the general public is bad try going into their houses.

Always keeping watch on us like we were gonna steal something. Dude even got fired cuz a lady accused him of stealing something. :snoop:

Did have a time where a lady walked around in her panty and braw tho. :obama:

Will post a story when I get back to my laptop.
 
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Macy's is the absolute WORST when it comes to irate customers. They have all these discounts and coupons that customers start thinking it's like the fukking swap meet and they can bargain down the prices or bully you into giving them a discount.

I got some stories to tell. This thread finna become my personal blog in a minute.
 
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I'm ringing up a couple one day and another customer comes up to the register whole I'm helping them.

Customer: "Do you have Donald Trump ties?"

Me: "Sorry, we got rid of them. :manny:"

Customer: "Well, the xxxx Mall said you did. :upsetfavre:"

Me: "Well, the xxxx Mall was wrong. :manny: We got rid of those ties about six months ago."

Customer: ":angry: Well, you need to inform the xxxx Mall of that because they said you did and I drove all the way over here. :angry:"

Me: "I don't speak for the xxxx Mall. I have no control over what they told you :umad:"

*Customer storms off*

Couple I was ringing up: "What was his problem? :wtf:"

Me: :manny:

Now mind you, this other mall is only ten minutes away. :wtf: And what did he expect me to do? Call them like, "Hey, guys. I work at the yyyy Mall. You guys have been telling customers we have Donald Trump ties and we don't anymore. Can you please not tell them that? Kthxbai. :smile:"

And if that ten minute drive was too much for you, why didn't your dumb ass call first? :mindblown:
 
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