I'm ringing up a couple one day and another customer comes up to the register whole I'm helping them.
Customer: "Do you have Donald Trump ties?"
Me: "Sorry, we got rid of them.
"
Customer: "Well, the xxxx Mall said you did.
"
Me: "Well, the xxxx Mall was wrong.
We got rid of those ties about six months ago."
Customer: "
Well, you need to inform the xxxx Mall of that because they said you did and I drove all the way over here.
"
Me: "I don't speak for the xxxx Mall. I have no control over what they told you
"
*Customer storms off*
Couple I was ringing up: "What was his problem?
"
Me:
Now mind you, this other mall is only ten minutes away.
And what did he expect me to do? Call them like, "Hey, guys. I work at the yyyy Mall. You guys have been telling customers we have Donald Trump ties and we don't anymore. Can you please not tell them that? Kthxbai.
"
And if that ten minute drive was too much for you, why didn't your dumb ass call first?