An example or two of the difference between the two?
When you think about it, entry level techs do this by default. What do guys do when you lack experience? Highlight education and certs to show you have that knowledge. When we get to mid-level and beyond, at least for me, I completely lost sight of that and really just went for general lifetime achievement award type stuff that used to impress people back when the hiring manager used to keep boots on the ground.
I'm a client facing Desktop Support guy with experience managing projects. One such project was I had to manage the builds of three 30-seat computer labs. Usually, I talk about this on my resume and in interviews by focusing on
what I did to accomplish this like:
-Project management tasks -planning and mapping network drops, quotes, submitting, budgets, etc)
- System Engineering tasks - build, test and deploying the images for each
- Administrative tasks - authored process documentation, reports...yada yada.
That used to cool back in the day but it seems like with this influx of people faking it till they make it combined with managers that don't understand the nuance of the underlying skills required to accomplish tasks, that doesn't do much to move the needle anymore.
Instead of tasks, I'm going to start emphasizing skills:
-Installed operating system on virtual machine in sandbox environment.
-Configured base image using Powershell script,etc, etc
-Captured and deployed image using symantec Ghost, etc
So it's a subtle pivot from just listing
what I did to itemizing specifically
how I did it and with which tools along the way.