Once you get your 1st gig, you can take any path you want. Think of Help Desk as boot camp. Once you get out of boot camp you get to pick your specialty. The most important part is getting that 1st job. The 2nd most important part is getting the fukk outta help desk
This. To dudes in school go volunteer with the schools IT department ASAP.
Do that during your time in college and you will have an easy 1-3 yrs experience under your belt. I did it for a yr in college and then that got me a job at best buy in the computer department which led to my next two jobs in wireless. I mainly was chasing the paper but all of my jobs have been tech related from sales to help desk and all of this gave me the skills that helped me as a BA today, primarily being able to present technical information to non technical stakeholders/customers.