Just an ad i came along, whats wrong with the company?
I worked for an MSP many moons ago. Managed service providers typically speaking are hell, you're basically the IT for companies either too small or too cheap to have their own internal IT staff.
Working frontline support is it's own personal hell, but at an MSP? I wouldn't wish that on my worst enemy. Our helpdesk was micromanaged to hell too... every part of their day had to be accounted for