*Filed*
Tell me something tho, when you talk about setting up labs, you're talking virtually or physically?
IT Certifications and Careers (Official Discussion Thread)
- Thread starter fendi_mane
- Start date
Tell me something tho, when you talk about setting up labs, you're talking virtually or physically?
I have a bachelor in IT & about 3 years of experience. I like the technical work with a good understanding of the business side of things . That's why being in a project oriented startup made sense. I've been able to work on software development projects, exchange migrations, cloud migrations, ITIL Process integration and so on.
So, the 3-5 is mostly to gain experience by working on some dope ass projects, get the CISA and move into Auditing. The 10 year goal is basically to work my ass off and get that bread
The CCDA can help get a better understanding of things from the networking side. I have basic CCNA knowledge but with little professional experience with Cisco, I feel some type of way doing the cert.
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Data-Hawk
I have no strings on me.
One dude said 5 years at help desk
.
my case was special. I started automating alot of our tasks, saving the company a ton of $$$$$. My last 2 years there I was a Sr. Enigneer. I rarely took calls.
Data-Hawk
I have no strings on me.
One dude said 5 years at help desk
.
my case was special. I started automating alot of our tasks, saving the company a ton of $$$$$. My last 2 years there I was a Sr. Engineer. I rarely took calls.
That doesnt sound like help desk
Data-Hawk
I have no strings on me.
That doesnt sound like help desk
Yeah, the last 2 years wasn't. Before that I was average 40 - 60 calls a day.
Anybody here use or have an opinion on the Sybex A+ book? I downloaded it as a supplement and it looks a lot more detailed than Mike Myers' book (which I have a physical copy of)
I don't wanna waste the time if the Myers' book is sufficient
I don't wanna waste the time if the Myers' book is sufficient
D1renegade
All Star
Officially A+ certified as of yesterday.
And I already have a job interview lined up for Thursday. Wish me luck brehs!
And I already have a job interview lined up for Thursday. Wish me luck brehs!
Data-Hawk
I have no strings on me.
Im shook bruh. I dont think I can do six months on that. Let alone 1 year +
Gotta pay your dues. Unless you plan on entering IT as a programmer, But then alot of the time you need a CS degree or a portfolio( open source projects or something ).
Im shook bruh. I dont think I can do six months on that. Let alone 1 year +
I was on helpdesk for 4 years until I finally got a chance to move into a Sys Admin role and then left for a Sys Engineer position. I doubt you find anybody who's gonna trust you with more than break/fix and password resets with just 6 months of helpdesk experience.
If you are in a solid environment then being on helpdesk might not be that bad. The desktop guys at my job work with office 365, AD, VDI, SCCM, Backups, McAfee ePO/Web Gateway, and tons of other shyt. Almost everything gets offloaded to them at some point.
Yeah, the only caveat would be you'd have to go to a REALLY small organization and ace your technical interview.
If you're in a massive enterprise environment yeah, desktop support will expose you to a lot of things
I started kinda looking to move out of helpdesk around my 2nd year, but its just so hard to make the transition some times. I was "looking" for a couple years but the only thing I could really get was other helpdesk positions. And I think it was partially because I was afraid to leave my comfort zone and scared to go to a new job and fail. Finally I was able to get more responsibility at the place I worked and then once I gained experience I was able make strides. I think the biggest help was finally being exposed to more advanced stuff and then I kinda knew what I wanted to do and was able to self-study and lab.
I think that jump from helpdesk is probably the most difficult jump in IT. After that it seems like its constant progression if you are motivated to keep moving up.
It's very difficult, specifically because doing well at a helpdesk/desktop support type role doesn't necessarily translate to a higher position; most organizations don't look to promote from their help desk when hiring sysadmin roles either; they want someone who has done it before, which is understandable. You really have to study on your own time, getting good at helpdesk is only gonna keep you stapled to the help desk.