Field Marshall Bradley
Veteran
Having worked in banking for many years and knowing how KYC/AML processes work, if Coogler walked into a random branch he's never been, with sunglasses on and passed a note EVEN if he was ID'd beforehand, that shyt is very suspect. Maybe the real Ryan Coogler is tied up in a trunk somewhere, and they want to drain his accounts. Private Banking exists for celebs and athletes for this very reason. Others said it, he probably owed someone for something
Tellers can be reprimanded hard for the littlest fraud loss, and when it's a publically exposed person (celeb) with millions in the account, you have to exercise proper due diligence.
Maybe she couldve called the manager over, but who knows. It sounds so bizarre that I ain't mad at her response.
I hear what you are saying…. but it seems like there were other courses of actions that could’ve been taken to properly identify Coogler as opposed to escalating directly to law enforcement