Secure Da Bag
Veteran
I know some folk tooling up for ServiceNow work and they ain't happy about it.
At a recent office party, the company I worked for celebrated a coworker's 20 year anniversary when he had only done 17 years to throw him some love because of how much he has publicly voiced his HATE for ServiceNow in the past year. I overheard him bytching to my boss, his boss, the SVP of Finance/Analytics etc.
I think the tool might make sense for standardized roles that have repetitive tasks/outcomes that can easily be made more efficient by a manager, but the more specialized your role is, the more it gets in the way imo. Getting the SME to explain why a task is getting rolled to the next week isn't really helping the company
we're moving to servicenow in a few months. I've heard only good things about it.
So based on what i read, it's meant for noobs then?