I said some people need a more formulaic setup and you bring up Neji in rebuttal, as if Naruto isn't one of the most formulaic shonen in existence. That's not really a good answer unless you were trying to affirm my original point homie.
JJK is not in that mold and relies more on a more subtle and freeform style. You're not going to get the same feel, build, or pay off you're conditioned to expect if Naruto is your bar. Unlike some people, I don't think that makes JJK superior but it's clearly different.
Personally, I'm going to remember a Nanami or Nobarra or Jogo far more vividly than a Sakura or Gaara or Shikamaru and that's with a 1/20 of the chapters, screentime, or history. You don't have to be with someone for years or watch their entire journey for them to leave an impact if written correctly.
There's a sizeable number of people who agree and a significant portion that would disagree and I'm fine with that.