I walked in the verizon store with a handful of shyt
Had the Death Note7 with all its accessories and the loaner S7 Edge with accessories as well.
I'm glad I bought all the accessories it came with because they did ask for it and said they needed them to do the exchange. The verizon reps were confused about how to go about the exchanges depending on if someone wanted to get a refund or exchange for a totally different phone. And when the loaner phone was put in to play that made them even more confused. I was there for about an hour or so and had like 8 other people behind me with Death Note7s trying to do the same thing. Glad I got my bytch back
Verizon customer service told me not to mail the Death Note7 back to them instead take it to the store
In the Verizon store they told me to call customer service back because they can't take it
They only took my loaner S7 Edge
I bet Verizon customer service has no clue that I still have this recalled phone and probably dont give a damn what I do with it
Going to call them again today and try to get this Death Note7 back to them, can't wait to hear what they say
So much fukkery with this phone