Samsung Officially Cancels the Galaxy Note 7

Optimus Prime

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Samsung Galaxy Note 7 users opt for iPhones, cash: survey

SAN FRANCISCO — The burning Galaxy Note 7 is singeing Samsung with consumers. Badly.

More than a third of those surveyed who own the phone, 1 million of which were recalled last week because of igniting batteries, say they will opt for a refund rather than a replacement model, according to an online poll of 507 American adults by Survey Monkey this weekend.

Some 35% said they would seek a refund, while 26% said they will buy an iPhone from Apple, Samsung's major competitor in the U.S. (Survey Monkey did not ask consumers which other non-Samsung phone they would prefer.) Another 21% said they would opt for a different Samsung phone.

Most telling, only 18%, or less than one in five, said they would stick with the Note 7.

If consumers follow through on their initial sentiments, Samsung could take a financial bath in refunds and potentially lose millions of smartphone sales. Note 7 was well received after its August launch, selling more than 2.5 million units its first few weeks and posing a possible threat to the new iPhone 7 and iPhone 7 Plus, which debuted in September.
 
winb83

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Optimus Prime said:
Samsung Galaxy Note 7 users opt for iPhones, cash: survey

SAN FRANCISCO — The burning Galaxy Note 7 is singeing Samsung with consumers. Badly.

More than a third of those surveyed who own the phone, 1 million of which were recalled last week because of igniting batteries, say they will opt for a refund rather than a replacement model, according to an online poll of 507 American adults by Survey Monkey this weekend.

Some 35% said they would seek a refund, while 26% said they will buy an iPhone from Apple, Samsung's major competitor in the U.S. (Survey Monkey did not ask consumers which other non-Samsung phone they would prefer.) Another 21% said they would opt for a different Samsung phone.

Most telling, only 18%, or less than one in five, said they would stick with the Note 7.

If consumers follow through on their initial sentiments, Samsung could take a financial bath in refunds and potentially lose millions of smartphone sales. Note 7 was well received after its August launch, selling more than 2.5 million units its first few weeks and posing a possible threat to the new iPhone 7 and iPhone 7 Plus, which debuted in September.
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It's gonna be a tough year.
 
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Samsung is facing a new challenge to its reputation after reports of Galaxy Note 7 fires in China, a market that was not included in its sweeping recall of the flawed smartphone.
The reports claim that at least two Note 7s have caught fire in China, which is the world's largest smartphone market and a key battleground for Samsung.

When it announced the massive Note 7 recall on Sept. 2, Samsung said the Chinese market wasn't affected because the batteries in the phones sold there came from a different supplier than the fire-prone ones.

When it announced the massive Note 7 recall on Sept. 2, Samsung said the Chinese market wasn't affected because the batteries in the phones sold there came from a different supplier than the fire-prone ones.


But a Chinese regulator last week announced the recall of more than 1,800 Note 7 phones with potentially problematic batteries that had been sold in China before the official release.


Now, the world's largest smartphone maker is facing claims that it's not treating Chinese customers fairly.

The website of Global Times, a tabloid newspaper affiliated with the ruling Communist Party, published two articles criticizing Samsung on Tuesday. One cited an expert as saying that Samsung should explain how the Note 7 batteries in the Chinese market differ from those in the rest of the world.

Fang Xindong, director of the International Internet Research Institute at Shantou University, accused Samsung of "double standards" in China compared with Western countries.


In its statement Monday, Samsung said it "remains committed to researching and designing products and services that meet Chinese customers' demands, thus providing the best product experience for Chinese consumers."

But some people on Chinese social media expressed skepticism. In response to the Samsung statement on the Twitter-like platform Weibo, the user deemster_kyle accused the company of "playing a dirty trick in China."
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Samsung can't get right :snoop:
They're going to mess around and get their phones banned from China :mjlol:
 
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Demonic Jenkins said:
Sorry Brehs ...switched back to the iPhone 7 :manny:
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I went to iPhone 6s cuz didn't feel like waiting on 7
After note 7 issue I had plus the recall I went to s7 first day I had it Bluetooth issue so they looked at it fixed it

Few days later on day 10 within my refund window shyt happened again while I was driving it would disconnect listen to music or a phone call
I was heated cuz I was in a call that was important too
Store did another method didn't work so I called tech support did it that way and still didn't work so I got to point and said fukk it back to iPhone get this as they were processing my shyt trying too get me into another s7 my gear watch acted up
U can't make this shyt up once manager saw that said breh go to apple again u just have bad luck right now never seen something like this happen before
I still can't believe all this shyt happen tho
The moment I try android all this crap happens
Not gonna sit here and say iPhone is this and that I know what I get with them no reason to talk about it
But I will say I sure do miss downloading my anime and saving it too my phone and 256sd memory card tho
Hand was forced in this issue
At least my Samsung tv and blu ray players still going strong for 7 years
 
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