Her music is too formulaic and has no soul in it while trying to sound soulful, but I don't know why she's being singled out because she's definitely not alone. Most modern black music is white people music with a black face on it. It is some soulless, rhythmless hipsters pushing what's "hot"and which artist are "it" and that's a big reason why music is so stale today.
There is not enough raw organic talent and too many classically trained artist who follow a template to making music. You can't make soulful music doing things "by the numbers."