Rhyme n Tekniq
Superstar
Thanks for the info breh! I'm 34 with a wife and mortgage. Believe me ain't no part of me trying to get comfortable in help desk. Thanks you again breh.
Thanks for the info breh! I'm 34 with a wife and mortgage. Believe me ain't no part of me trying to get comfortable in help desk. Thanks you again breh.
Breh...
Networking intersects with all realms of IT; Desktop, Security, Cloud, Virtualization, etc..
The industry is going in the direction of Cloud-based and software defined networks (SDN)
This is the reason Cisco recently revamped their certification CCNA back in February this year.
You got the Network+? Congrats. Now its time to look for a job, particularly with a NOC (Network Operations Center).
Also, Do not slow down and get comfortable. You need to go for the CCNA
Wanna sharpen your skills in a virtual lab environment. Download GNS3.
Also as far as career moves go, You'll earn in-demands skills and get to the real money a whole lot sooner with your networking skills if you didnt go down a PURELY strict networking path.
When you reach Network Admin/Engineer Level, you'll have all the time you need to focuse purely on the network side of things.
What I'd advise is to go down the Desktop Support>>Desktop Administrator Path because you'll progress a whole lot quicker in terms of skills you gain and salary, especially with networking skills. You'll also progress into a network admin role faster because alot of those guys usually come from desktop support/desktop engineering backgrounds; they usually get alot of hands on action being out in the field versus a network analyst/network support specialist who (from my personal experience) just look at screens all day monitoring network activity and shyt. Easy money, but I'd rather have fast progression going the other path. Although, some times if you have a short staffed department you can fast track your way from a NOC Support analyst to an engineer in 18 months. This isnt the rule, but it it does happen 20% of the time.
1 last thing about desktop guys, they are more than likely the ones who will be working with all the cloud, virtualization,security and networking technologies in a hands on capacity; providing remote and on-premise support for alot of companies. There's also tons of desktop roles out there that require you to set up networking infrastructure for a corporate HQ or a newly built facility like a hospital.
Desktop is where you want to be if you want decent money, learning experience and to figure out where in IT you want to be. IT's the center of IT operations and where alot of reputable tech professionals get the ground beneath their feet and take off in this game.
Helpdesk on the other hand, is where most people get comfortable because they are coming from shytty jobs in another industry and think they hit the bigtime because it's their 1st gig making 18 to 20 dollars an hour and not having to break their back. The result is they end up in IT purgatory being a professional password resetter and shyt for 10+ years.
I speak from experience cause I work with alot of these guys and its pathetic and depressing. Always talking about they working no this and that cert but never get around to it, Always offloading tickets to me because they dont know how to do shyt outside of what they learned in some call center when they 1st started. Makes me look good but some days, I get tired of putting up with that shyt.
Stay hungry, keep grinding and by all means try to get the fukk up outta helpdesk within 8 months or less
CISSP, no. That requires 5 years of IT experience working in at least 4 of the 8 domains. Whether they actually verify that or not, I dont know, but oif you can get it sooner by all means go for it.
I believe its a 6 hour exam or some shyt like that and cost a stack or more.
The Security + however is very doable by August if you focus 60%% on doing the practice test. Non of these bullshyt ones either
a good practice test will have
- a large pool of questions,
- gives you immediate feed back to whether you got a question wrong or right
-explanation to why it's wrong or right
Catalog
@Rhyme n Tekniq what would be the best way/skills to get a desktop support job if you’re new to IT?
Thanks brehGet an A+ certification. This will offer the least path of resistance for newcomers to IT. It's still the most widely referenced certification for helpdesk/desktop support jobs. It's been around the longest without a bunch of switch ups or revamps to their cert path. For good measure, stack the A+, Network+, Security+ and ITIL certs; For now just focus on getting the A+ and getting a job.
If you can, keep blindly applying to helpdesk/desktop jobs and hopefully you land a job before you are certified. Also carefully read the job descriptions because they sometimes use helpdesk and desktop support interchangeably. Dont pass up a gig that says "Helpdesk" because that's what you dont want when in reality its a desktop support job. just read those job descriptions and try to aim for roles that are gonna give you skills that will prepare you for your next job.
I would honestly recommend taking the CISSP.
Path to Entry Level Cybersecurity Certification | Associate of (ISC)²
Through the Associate of (ISC)² program, you can take any of our certification exams without the required work experience. When you pass, you become an Associate of (ISC)² as you work to gain the necessary experience to achieve full certification. Along the way, you receive exclusive (ISC)² resources to help you learn, grow and thrive throughout your journey.
Choke out your competition that have their security plus .
Of course, it wont be an easy task but I would recommend it to anyone willing to put in the time. Especially if you are gunning for more money.
Thanks breh
You only get a month for the OSCP?Maaaaan this OSCP cert is killing my shyt right now...
Sleep pattern is all over the shop, getting crazy headaches from the amount of time I'm on a computer as I'm up at 5 AM to do some studies, WfH at 9 - 6-8PM, eat, then more studies until I fall alseep at my desk.
They really should have provided an extra month for free, as the course material now is over 800 pages (was about 350 before), and I don't even know how many boxes, they have but it's a lot.
It's going well though, cracked 14 boxes with no Metasploit usage since about last Friday. Need to get my notes and tools in order before I start again tomorrow. Definitely will buy another month extra as I need some more time in the labs for experience, as I don't think I am going to be doing HtB anymore.
If & when I pass, it's going to fukking sweet
So after the 501 what is my next step?No prob my G,
Also, alternatively, get the MCSA (Microsoft Certified Solutions Associate) before it officially retires January of next year. Just having the MCSA alone will have recruiters coming to you with desktop jobs paying $$$. It's three exams though, but if you can study effectively like I ve been saying in previous threads you can knock those out in no time.
Microsoft is retiring the MCSA in favor of their new role-base certs.
While fairly new there are a few certs that are already starting to become more in-demand
Microsoft 365 Certified: Modern Desktop Administrator (Exams: MD-100 + MD-101).
Microsoft 365 Certified: Security Administrator Associate (Exams: MS-500). I'd recommend this over the security + just for practical security skills it teaches.
You only get a month for the OSCP?
I would rather knock out all the free CTF's along with HtB and TryHackMe instead. Or until I can find a company to pay for my OSCP.1,2 or 3 months - I went for 3. But they doubled the amount of content so to do the PDF/videos and exercises it's about a month, then you have 2 months to crack 75~ machines which is more than 1 a day. So it's not the best and almost forces you to get another month if you want to get all the hosts