ryda518
Randy Orton=Legend Killer
My brother is a marine by the fall next year I will make that an option of need be. Thanks
IT Certifications and Careers (Official Discussion Thread)
- Thread starter fendi_mane
- Start date
Stick with your web development path and go as hard as you can on it. You should be living/eating/breathing HTML/CSS/Javascript and possibly PHP for the next year.
I'd honestly avoid the military for now with the wars our government looks like they want to start kicking up.
I'd honestly avoid the military for now with the wars our government looks like they want to start kicking up.
Man! I got my first start in IT as a technical customer representative for a popular web hosting company that pays $12 per hour. I worked there for 5 months and got fired for posting this video at work in the support chat forum.
How can I bounce back from this?
How can I bounce back from this?
Why The fukk Would You Do That?
it applied to the situation at the time, but I regretted it after I did it, I guess it's back to security jobs for me
I got an interview with Rackspace this upcoming thursday for Linux Admin position. I only know the basic linux command, mysql, dns, ssh, ftp, stuff
Anything I should learn to impress them? Currently I'm installing Ubuntu Server on my computer trying to set up my computer as a server.
Anything I should learn to impress them? Currently I'm installing Ubuntu Server on my computer trying to set up my computer as a server.
Know your runlevels and why you would enter a specific one, where config files are(/etc/) and how to edit them, piping commands, grep, >> ,know how to create/delete users, chmod, chown, give group properties, fdisk/parted.... simple mysql commands, copying files, hard/soft links.... how to mount a volume. Good luck!
thanks bro, ill try to look those up before the interview
FreshFromATL
Self Made
Scott Larock
Its hard leaving thecoli but I gotta find a way...
what job boards you guys use?
Scott Larock
Its hard leaving thecoli but I gotta find a way...
what skills you need for desktop support positions? active directory, windows 7, microsoft outlook?
Basically, you need to know how to take apart a computer and put it back together again, know how to fix basic hardware/software problems, understand basic computer networking, and know how to use google efficiently. As far as Active Directory, most of the stuff that helpdesk/desktop support folks do is pretty self explanatory. I've never had any formal training on AD (or taken any specific AD certs) and yet I still do basic stuff in AD (create accounts, reset passwords, create groups/containers, set profile paths, etc.). Usually I just go on google when I run into some random Outlook issue I'm not sure about.
Can you answer the following?
1. A user calls in saying that their computer is randomly shutting off after it's been on for a while. What would be two most likely causes of this?
2. A user calls in saying they can't print. What questions would you ask the user to troubleshoot?
3. A user is getting Blue Screens of Death at random times. How would you go about figuring out the cause?
4. User calls in saying that they get a "page cannot be displayed" error when they go on the Internet. How would you troubleshoot? What are the first few things you'd check?
If you can answer the above without google then you can probably work helpdesk.
Scott Larock
Its hard leaving thecoli but I gotta find a way...
Not bad .1. Most common would be overheating and power supply. It could be the mobo but that would be a lot less likely. Software issues would usually cause the computer to reboot rather than shut down.
2. First thing would be to make sure they're printing to the right printer and see if there's something stuck in the print queue. You'd also want to make sure it's not something silly like the printer being out of paper/toner or turned off...this is common. Once you've ruled that stuff out I'd start looking at driver issues.
3. Pretty much...I'd check the event log and see what's up. You also might want to run diagnostics. Some computers come with diagnostic utilities you can run before boot, you could also run hard drive and memory tests.
4. Well, first you'd want to make sure the user knows WTF they're doing. It might just be a typo in the webpage they're trying to get to, or the site could just be down. But after that you'd want to see if they actually have an Internet connection. If not, the first thing to check would be to see if the network cable is unplugged or wifi got turned off by mistake (depending on how they connect). Those would be more common than DNS issues.
Once you've verified that nothing is unplugged/turned off you can check for DNS/Network issues, issues with NIC driver, bad NIC, inactive switch ports, etc. But you usually want to start with the most simple stuff.