@bdizzle @Chris.B and whoever else can answer this. How the hell do I get up out of help desk or get a higher salary? I work for comcast as a level tech support rep for almost a year and this shyt is hell. I was hoping you guys could help me with what my next move should be as far as Certs. I already have my A+ and Windows 7 MCTS config certs. The guy in the video from a few post above says the mcsa2012 cert is a good look. Just wanted your opinion since you helped me get started before I landed the job.
Your exactly in the position i dont want to be in. There are a couple of guys here at work who have been working level 1 support for 2 years. Looking to leave once i've worked here for a year or so.
lying on my cv didn't even cross my mind only the strongest survive