Sources described a few nightmare scenarios that could legitimately hobble Twitter, which is still used by more than
200 million people every day:
1. Outside hackers and/or hostile foreign governments focus their hacking efforts on Twitter. Because of the massive layoffs and org-chart chaos, Twitter is unable to adequately address the attacks, causing catastrophic breaches, loss of personal information, or extended outages.
2. A stripped-down trust-and-safety team is unable to deal with government subpoenas or complex law-enforcement requests. A bare-bones team might, for example, accidentally assist outside efforts to identify anonymous dissidents and activists in foreign countries.
3. The trust-and-safety team is unable to stop coordinated efforts from fraudsters orchestrating low-level scams. Similarly, a strapped trust-and-safety department is unable to combat or monitor child-sexual-abuse material, sex-trafficking efforts, nonconsensual pornography, and copyright violations.
4. An inexperienced engineer pushes some buggy code and part of the site’s functionality goes down, but the people with expertise in that area of site reliability are not there to help restore it.
5. Musk does indeed roll back Twitter’s content-moderation rules and reduces tools for monitoring and reporting abuse on the platform. As Kate Klonick, an associate professor at St. John’s University Law School who studies content moderation,
argued recently, a lack of speech governance, or a dismantled trust-and-safety apparatus, will result in a bad product, less engagement, lower ad revenue for the company, and, ultimately, more radicalized communities.