Frustrations of the Toy Department

[Karume]

I worked at Meijer for a couple of months and dealt with ignorant people all the time. I never once got annoyed or mad at them because I don't expect everyone to know specific details about things they are trying to buy for someone else.

What you need to do is realize what your job is homie. If Walmart or any of these big companies felt that EVERYONE knew exactly what they were looking for do you think you would have a job during the day? Chances are you will be an overnight stock boy working 4 hours a night getting 20 hours a week with NO benefits.

while it is definitely unreasonable to expect a customer to know everything about what they are trying to buy, having more info makes it more likely for them to be able to get what they are looking for which increases their own satisfaction as well as that of the recipient. it also can prevent them from looking for something that isn't available as well, if the store(or walmart in general) doesn't carry it.

you telling me that I need to realize what my job is rather humorous, particularly considering I have mentioned numerous times in this thread what my purpose is as well as how customer knowledge helps them.

I wonder if for some reason you think I mistreat customers which is far from the truth.

why not give me a hypothetical?

 

[TruStyle]

It doesn't matter what you are asked...it is part of your job description to help the customer. It doesn't matter about your opinion or what you feel they should know.

That is not your job.

damn, should be /thread after that....

Rofl take it easy homie. However I do agree, homie needs to put things into proper prospective.

Just calling it like it is man, entitled brats like this dude make me sick,dudes prolly like 19 or 20. Feels like he is smarter and wiser than the customers hes serving. Why does he feel that way? Because he feels people ask him stupid questions about toys. Said he sees the education system is flawed because cats cant find legos and he shouldnt be botherd with such trivial nonsense while he stocking the spider man toys up. If he was so smart and intelligent he wouldnt be working as a toy stocker. Facts is facts b.

hes the only retail employee on the coli ehh

Nah, a few of us admitted working retail previously. Retail was my first job. I did my time and got out.

So stop reaching

 

[Karume]

damn, should be /thread after that....



Just calling it like it is man, entitled brats like this dude make me sick,dudes prolly like 19 or 20. Feels like he is smarter and wiser than the customers hes serving. Why does he feel that way? Because he feels people ask him stupid questions about toys. Said he sees the education system is flawed because cats cant find legos and he shouldnt be botherd with such trivial nonsense while he stocking the spider man toys up. If he was so smart and intelligent he wouldnt be working as a toy stocker. Facts is facts b.



Nah, a few of us admitted working retail previously. Retail was my first job. I did my time and got out.

So stop reaching

interesting that wanting to help customers makes me an entitled brat and makes you sick. I suppose you would prefer the alternative of me not caring at all.

 

[The_Sheff]

Man do you not know how hard it is to buy toys for kids sometimes. Its one thing if you are the parent and the kid shows you directly what they want but try being an uncle or god parent. My lil god son dont know the names of the toys so i can only go by his bullshyt descriptions. I dont spend any time in the toy section of Wal-Mart either so i dont know where everything is. Its your job to help people like that.

We all have jobs where people ask us questions we think someone shouldnt ask but since its our job we have to answer them and keep it moving. With the entire east coast practically shut down this week i had customers call and ask me how i was going to get their product to them on time. Like i can call JFK airport and tell them to open up so you can get a package on time.

 

[Karume]

Man do you not know how hard it is to buy toys for kids sometimes. Its one thing if you are the parent and the kid shows you directly what they want but try being an uncle or god parent. My lil god son dont know the names of the toys so i can only go by his bullshyt descriptions. I dont spend any time in the toy section of Wal-Mart either so i dont know where everything is. Its your job to help people like that.

We all have jobs where people ask us questions we think someone shouldnt ask but since its our job we have to answer them and keep it moving. With the entire east coast practically shut down this week i had customers call and ask me how i was going to get their product to them on time. Like i can call JFK airport and tell them to open up so you can get a package on time.

Actually I have often found talking to children easier than their parents/grandparents. Perhaps, their imaginations allow them to give better descriptions.

 

[Pool_Shark]

In order to make life easier, I recommend customers look up items they are interested in on walmart.com. Quite often the product description will give the UPC and/or the walmart#. With either of those a walmart employee can tell you more definitively whether that store has that item. Also they can check the inventory of stores within up to a 150 mile radius to see if any stores has that particular item.

 

[Karume]

Shame on that guy for wanting to help customers

 

[smoove157]

We all have jobs where people ask us questions we think someone shouldnt ask but since its our job we have to answer them and keep it moving. With the entire east coast practically shut down this week i had customers call and ask me how i was going to get their product to them on time. Like i can call JFK airport and tell them to open up so you can get a package on time.

yup, thats its right there. everybody on here gets asked stupid questions daily at their job, its just part of whatever job you have.

i cant even believe that OP would make that thread and think "man everyone is about to come in here and co-sign what i'm saying"

not even close my dude, you on here complaining about working at wal-mart??


you should count yourself in the "lucky to have a job" category. probably mad people out there who would do your job for $1 less an hour with no lunch break.

 

[Karume]

yup, thats its right there. everybody on here gets asked stupid questions daily at their job, its just part of whatever job you have.

i cant even believe that OP would make that thread and think "man everyone is about to come in here and co-sign what i'm saying"

not even close my dude, you on here complaining about working at wal-mart??


you should count yourself in the "lucky to have a job" category. probably mad people out there who would do your job for $1 less an hour with no lunch break.

SMH, at you reading into this thread what you want not what is actually there.