It's not just Vince either. You listen to enough interviews, and it becomes clear that there's is a real contempt for the fanbase among people in the WWE. Granted, some of it is earned - hardcore fans of anything can get really annoying, especially when they lack self-awareness - but you get the feeling they'd be happier if all their fans were just mindless drones who never questioned anything or had any real passion for the show. It's weird.
Eh, I think it depends on the kind of fans you're talking about. For people who really value in ring work, yeah, they're going to think more of those types of guys. But if you look at who is really getting the biggest reactions, getting the most TV time, taking up most of the conversation, it's usually guys who can work in the ring and play a defined character: The New Day, Rusev, DB, Seth, etc.
Honestly, the internet drastically changed (or ruined, depending on your viewpoint) wrestling. More people got access to Dave Meltzer & Wade Keller to find out the inner workings of the industry. More people started armchair quarterbacking with this limited knowledge and became vocal on the Internet & at shows. More people are stuck in nostalgia land thinking the product they grew up in was the best and current day wrestling needs to fit in that mold. There's no way to appease all of these "smart" (really dumb) wrestling fans today like you could appease all of the "mark" wrestling fans from 20-25 years ago.