Just so you know...you've described exactly what is happening.
The image, the symbolism of a "life" is what's in demand. Keep in mind, steady diets of Sex & the City/Real Housewives/social media expectations here. "Entertainment" is the reality they've chosen to accept. Then all that runs headlong into real life. People are not only confused, they're rejecting the reality of what their senses are telling them, because everything they've been told is contrary to that. So the reject the reality and go back where it's "safe", i.e. inside their heads where the fantasy loop can continue.
An actual situation where you get to see first hand the empathy a person has, feeding other people, and posters are mentally withdrawing into themselves because the idea alone makes them feel vulnerable and exposed.
Up is down, and down is up.