In his new memoir, Montañez writes that he tapped into the local network of women hosting Tupperware parties to get Flamin’ Hot Cheetos out to customers in Southern California as a way to bolster the struggling test market.
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Siewczynski recalls the same story — for Sabrositas. “The product was rolled out without any mass media or advertising,” he said. “We did a strategic partnership with Tupperware, where they would take the product to their parties,” he added, recalling a mortifying presentation that he made as a 22-year-old ad man to a room of hundreds of Tupperware ladies, who ribbed him onstage for being so young and handsome.
Frito-Lay records shared with The Times show that Montañez was promoted to a quality-control tech services specialist from 1998 to 2002, then left the plant and rose to a director-level position. He received a number of accolades from both community groups and PepsiCo CEOs along the way.
He’s now retired in his early 60s, after a full career climbing the corporate ladder. Montañez made it, from rags to riches, from factory floor to corporate suite. He just didn’t make Flamin’ Hot Cheetos.
The investigation
Flamin’ Hot Cheetos became a cultural phenomenon in the 2000s. As early as 2005, school administrators considered banning them in the classroom because of their distracting popularity with students; Pasadena schools
eventually prohibited them in 2012. Their first meme moment came in that same year, in a 2012 viral rap video, “
Hot Cheetos and Takis,” a song written and performed by a group of kids as part of an after-school program in north Minneapolis. The years since have seen pop-up restaurants and fashion lines, and countless Instagram-ready Flamin’ Hot Cheetos menu items at restaurants across the country.
Montañez’s story of the janitor who had invented Flamin’ Hot Cheetos picked up traction, serving as fodder for blog posts and online videos. Montañez’s own
Instagram account accumulated tens of thousands of followers, and his
TikTok following now tops 100,000.
But the people who had worked on the original Flamin’ Hot line weren’t watching viral videos or reading food blogs targeted at young audiences. Most of them had already left the company by the early 2000s. Most had already retired.
Greenfeld, the Flamin’ Hot team leader, didn’t see the story of the scrappy janitor who invented Flamin’ Hot Cheetos until the summer of 2018, when she happened upon a
blog post on the Esquire website.
Greenfeld was shocked to see someone taking credit for a product that she had worked on. She reached out to an acquaintance who was still working at Frito-Lay, according to emails viewed by The Times, asking if they had ever heard of the Montañez story, and if they knew anyone she could alert in the legal department that someone was claiming to have invented Flamin’ Hot Cheetos.
Michele Thatcher, chief counsel in PepsiCo’s global human resources department, wrote that she and the legal team “know Richard well,” were aware of his book and movie projects, and were unsure what problem, if any, there might be with his story. Over the decades, the institutional memory had been lost.
Further email correspondence shows that the company launched an investigation into the question of Flamin’ Hot’s origin after Greenfeld’s initial email.
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Bags of Flamin’ Hot Cheetos at Touchdown Food Mart in Chicago. Several former Frito-Lay employees remember the inspiration for the snack coming from the area’s mini-marts and corner stores in the 1980s.(John J. Kim / Chicago Tribune)
In a December 2018 message, Leanne Oliver, general counsel at Frito-Lay North America, wrote that she didn’t think there was “any question” that the Flamin’ Hot test market predated “the Cucamonga meeting” where Montañez pitched some kind of product.
In a later email, another Frito-Lay lawyer, Susan Chao, wrote, “We know you and the Law Dept worked together to trademark ‘Flamin’ Hot’” but asked Greenfeld if she remembered who had invented the name. “I came up with the Flamin’ Hot name on my own,” Greenfeld replied.
The investigation soon came to an effective dead end. Montañez retired in March 2019. Carey, his corporate mentor, retired that same month.
The next month, Oliver wrote in an email that “Frito-Lay will continue to take the position that Flamin’ Hot Cheetos was created by a team of people and, as with all of our products, we do not credit one person with a product invention or flavor extension.”
Carey and Montañez appeared together soon after, at a June 2019 ceremony where Carey accepted a lifetime achievement award from the East Los Angeles Community Union. In a video created for the event, Montañez shifts his story, saying that it was Carey, and not Enrico, who created the motivational video that inspired him to create Flamin’ Hot Cheetos in the first place, though he has since returned to his version of the story featuring Enrico.
Carey currently sits on the board of the Home Depot, serves as executive chairman of the North Carolina textiles company Unifi and is on the board of a blank-check vehicle, Omnichannel Acquisition Corp.
Indra Nooyi, who was chairman and CEO of PepsiCo while Carey was running Frito-Lay and the Pepsi beverage business, has blurbed Montañez’s new memoir, calling it a “tour de force.” (Nooyi also retired in 2019.) Tom Greco, who took over at Frito-Lay once Carey moved to Pepsi, has also blurbed the book. Nooyi joined PepsiCo in 1994, and Greco worked in Frito-Lay’s Canadian division until the early 2000s.
Montañez has spent much of his time since retirement working the speaker circuit, according to his social media accounts, delivering keynotes at in-person and virtual events for organizations such as Prudential Financial, the Philadelphia Eagles, recruitment tech company Indeed, call center technology company Genesys, and at Pestworld 2019, the annual conference of the National Pest Management Assn.
After the investigation and his retirement, Montañez has also repeatedly posted to his social media accounts photographs of what he claims are original design materials for Flamin’ Hot Cheetos. Many have recently been deleted.