Samsung Officially Cancels the Galaxy Note 7

levitate

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Wrong. The majority of the cost will be recouped on the older returned Note 7's with Samsung refurbishing these units and reselling them on the booming refurbished smart phone market. Also keep in mind that not all of the Note 7's shipped back to Samsung based on the recall will need to have the batteries replaced as Samsung is able to test each unit to determine if the battery cells are faulty & most of these phones could also be sold as refurbished handsets which won't require Samsung any additional labor costs to repair/change the battery.

  • So? That's still a considerable amount of wasted time, resources, freight, and $. All due to a self inflicted design flaw. Classic definition of a fail.

False. Only a certain amount of the total Note 7 shipped to retailers not sold directly to customers are being shipped back for replacement The "recall" for the rest of Note 7's purchased by consumers is voluntary & thus, there will be a percentage of these customers who will still keep their phones & won't bother replacing them. Furthermore per Business Week:

"There are a few small positives to be drawn from the mess: Relatively few Note 7 devices have actually been sold (annual sales tend to run toward 50 million units or more), and most of the damage is in Asia and not the West. And Samsung appears to have jumped out in front of the problem, recalling everything immediately, rather than going into denial or engaging in a clumsy cover-up. In the long run that may burnish Samsung's reputation for trustworthiness."

  • All Note 7s shipped to date are under recall. This is fact. Yes, those that are sold are under a "voluntary" recall...but what other method of recall can you have for a device that is already in the hands of consumers? A "mandatory" recall wherein a Samsung gestapo goes around snatching up Note 7s? The point here is that all Note 7s are currently under recall. And that is an unprecedented and chilling state of affairs.

The Note 7's prominence & appeal as the de jure premiere smartphone can't be diminished, nor will it's sales be. Fact not fiction!

  • Oh yeah, I'm sure the new hand grenade feature is just the type of feature smartphone users were clamoring for.

What gap? :mjlol: Not only has Samsung closed the "gap" on Apple, it has now bypassed & crushed Apple in overall sales this year as Samsung is now the numero uno smartphone manufacturer in the world. Wrong Again!

  • That smartphone revenue gap. :obama:

By the way, this is FUN. Let's go another round or two. I'm up 3-0, maybe 2-1 depending on how the Coli judges scored the first round.
 

Kobes Two Jerseys

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I am? Youre a skinny jeans rocking hipster nygga that sounds like a bonafide sissy who has been slapped around his whole life..u got to be kidding me. Lol.
:mjlol:Skinny jeans? Hipster? Entirely wrong generation you got me pegged under you weirdo. We called dudes who dressed like that fakkits. Nobody has ever slapped me around. You must be speaking from experience. :francis:
 

O.G.B

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By the way, this is FUN. Let's go another round or two. I'm up 3-0, maybe 2-1 depending on how the Coli judges scored the first round.

Sorry, but the opinions based primarily on a few Apple zealots whining on a forum amounts to nothing but sheer delusions on your part. And I can effortlessly continue to rebut all your throwaway arguments with simplicity, so bring it!

So? That's still a considerable amount of wasted time, resources, freight, and $.

And at the end of the day, none of this will affect the Note 7's sales going forward or Samsung's reputation as the prominent smartphone manufacturer. Plus most of the negligible costs involved to facilitate the recall will be written off by Samsung as a loss on the books which won't impact long term profits.

All due to a self inflicted design flaw. Classic definition of a fail.

Per CNN:
"On the Note 7, after complaints surfaced online, Samsung found that a battery cell made by one of its two battery suppliers caused the phone to catch fire."

Once again it's your remarks which are the "classic definition of a fail"! There is no "self inflicted design flaw" as you incorrectly claim, just a batch of bad batteries supplied by a 2nd party vendor.

All Note 7s shipped to date are under recall. This is fact. Yes, those that are sold are under a "voluntary" recall...but what other method of recall can you have for a device that is already in the hands of consumers? A "mandatory" recall wherein a Samsung gestapo goes around snatching up Note 7s? The point here is that all Note 7s are currently under recall.

And no matter how you choose to spin it, all of the "recalled" Note 7's won't be turned in by some customers who are happy with their phones for a brand new replacement.

And that is an unprecedented and chilling state of affairs.

:mjlol: More drama queen like rants full of hyperbole based on a small scale recall.


That smartphone revenue gap

Oh, you mean the "smartphone revenue gap" that Apple has failed to close against Samsung due to their continual sales decline?

:pachaha:

Per CNN:

"Samsung had the biggest share (22%) of the global smartphone market in the three-month period ending June 30, according to research firm IDC. By comparison, Apple held 12%."


Oh yeah, I'm sure the new hand grenade feature is just the type of feature smartphone users were clamoring for.

It's funny that all you Apple stans on this thread never seem to mention the vast amounts of iPhones & other Apple products which have blown up like dynamite.

:ooh:


Apple: Exploding iPhones Not Our Fault

"Apple says it's not to blame for a series of exploding iPods and iPhones, according to a report published on Friday. The company has been under fire, so to speak, for devices overheating and shattering across Europe and the U.K.

Sheesh...and you thought the data rates were bad."


Exploding iPhone Investigation

"This exploding iPhone business is no laughing matter: The European Union actually launched a formal inquiry last week after a teen in France said his girlfriend's iPhone screen blew up without warning and sent a shard of glass into his eye. Witnesses told a local paper the phone began to "crackle and pop like a deep-fryer" (only, we assume, without the delicious smell).

The France incident wasn't alone, either: It was preceded by a handful of other reports of exploding Apple devices in Europe and the U.K. In one instance, a man claimed Apple tried to keep him from talking by offering a full refund in exchange for his signature on a gag order. He reportedly refused, instead bringing the alleged smoking gun to the U.K.'s Times newspaper.


The Blame Game

"So if Apple's not to blame for the detonating devices, who is? The company now says it's the customers, claiming some sort of improper handling led to the explosions.

"In all cases, the glass cracked due to an external force that was applied to the iPhone," a London-based spokesperson tells Bloomberg.

quoted by the AP as saying his girlfriend's phone "was not dropped and experienced no unusual shock" before its sudden combustion. (To be fair, applying some sort of "external force" could have been a "usual" occurrence for the couple. Interpret as you will.)

Either way, the investigation doesn't appear to be over. Apple reps met with French government officials to talk about the complaints and "possible measures" that could be taken, the AP reports, and independent experts from the U.S. are said to be conducting further tests as well.

Of course, you could always just side with the satirists and point the finger at Apple's "oppressive regime." Hey, it's your call."

Apple: Exploding iPhones Not Our Fault

exploding-iphone-again-640x0.png



Exploding iPhones take two more victims: Here’s how to avoid joining them

By Joshua Sherman — February 2, 2014 12:00 PM

"Though the Consumer Product Safety Commission (CPSC) and Underwriter Laboratories (UL) both assured us last summer that phones are quite safe, some people still can’t catch a break. We’ve learned of two more instances of iPhones going up in smoke, both thanks to their batteries malfunctioning.

Back pocket burn: In Maine an 8th grader was burned by her iPhone 5C when it started to overheat in her back pocket. She sat down in her seat when she heard a pop, and the phone started to heat up. The student had to take off her pants when the phone started emitting smoke, causing minor burns. It’s believed that the pressure of her sitting on the phone caused battery to short and malfunction. The Fire Marshall is reportedly investigating. It’s an incident he’s never seen before.

Thankfully the afflicted student is alright, though it does bring to light the issue of putting our expensive (and fragile) electronics in our back pockets. When we last spoke with the CPSC’s Communications Director Scott Wolfson, he warned that putting unnecessary pressure on smartphones significantly raises the risk of a phone’s battery shorting and exploding.



Ballooning battery: The second incident took places in Czech Republic, where two people report to TUAW that their iPhone 3GSes didn’t explode, but instead ballooned up, causing the casings of their phones to split open. The lithium ion battery inside each device expanded to more than twice its original size. Apple is reportedly investigating the incidents."

Read more: Exploding iPhones take two more victims: Here’s how to avoid joining them


European Commision and Apple investigating reports of exploding and combusting iPhones and iPods

alg-iphone-jpg.jpg


They are among the hottest tech-gadgets around - but in some cases, it appears, they’re just too hot.

While there are no known reports of exploding or combusting devices in the States, iPhones and iPods have been linked to numerous scary instances in which they’ve caused damage to property and even injury to their owners in Holland, Sweden, France and Britain.

In July, a Dutchman allegedly left his iPhone in his car and returned to find that it had caught fire and severely damaged the passenger seat

A month earlier, an iPod allegedly sparked a blaze in Sweden too, setting a Saabon fire and nearly killing the owner's dog.

According to Britain’s Telegraph, Apple said it has ruled out greater safety issues with the 200 million iPods and 26 million iPhones sold in Europe.

It was revealed in July that Apple tried to block an American journalist’s freedom of information request on iPod "burn and fire-related incidences" for 800 pages of documents from the United States Consumer Product Safety Commission

"Apple (has) come back to us and said to us that these are isolated incidents and don't consider that there is a general problem," a European Commission official told the Telegraph.


Apple investigating reports of exploding iPhones and iPods



iPad Air 'explodes' in Australian phone shop

One of Apple's iPad Air tablets has reportedly exploded in a Vodafone store in Australia, prompting an evacuation.

exploded-ipad-air_2730173a.jpg


"A Vodafone spokesperson told Sydney’s Daily Telegraph that "a burst of flames" appeared from the charging port of an iPad demo model at a store in Canberra.

The fire brigade was called in after the store filled with smoke and sparks continued to appear from the charging port, the newspaper reported.

Although no staff members or customers were injured during the incident, pictures reveal that the tablet was completely destroyed, the appearance of its frame suggesting it had suffered from extreme heat:

It is understood a representative from Apple visited the store to collect the iPad for testing and try to establish what caused the explosion.

The iPad Air was released globally on November 1. The thinner, lighter, more powerful model features a more advanced processor that the company hopes will unleash a new wave of applications."

iPad Air 'explodes' in Australian phone shop


Communities


Q:iPhone 3gs exploding expanding battery
The battery in my old iPhone (out of warranty) has just decided to explode, pop the screen off and bend the main board. Is Apple doing anything to correct this issue? I wasn't using it for a phone, rather an ipod around the house, but still it shouldn't just fall apart like that!

:sas2:


https://discussions.apple.com/thread/3718734?start=75&tstart=0


:sas1:
 

Zero

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The brand loyalty that some of these nikkas show is amazing :wow:

These companies will literally sell you grenades and yall will still stan them and accept said grenade :wow:

I just hope none of yall brehs end up being one of the unlucky ones and if you do i hope your phone isn't on you when it happens

Be safe brehs
Sweater God I have an awful sense of humor

These dudes are so loyal to a brand, the phone is going to have to explode on their person for them to believe it.

Picture them typing in or coming from this thread and all of a sudden

1*Ih7J-b3js2l9RleSCGmsQQ.gif


:pachaha:

We got pictures of phones looking like fukked up grill cheese sandwiches and everything and people are still in denial


It's....mindblowing :bryan:
 

VBM

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From Best Buy...

Galaxy Note7 Information - Best Buy

GALAXY NOTE7 EXCHANGE PROGRAM INFORMATION
We have stopped selling the Samsung Note7. You can visit a Best Buy store to return or exchange your device, without a restocking fee. You will have the option to replace it with a new Note7 when they become available.



If you have already purchased a Samsung Note7 from Best Buy and do not feel comfortable using it, you have a few options:

  1. Exchange current Galaxy Note7 device with a new Galaxy Note7 (when product becomes available).
  2. Exchange current Galaxy Note7 for a Galaxy S7 or Galaxy S7 edge and replacement of any Note7-specific accessories with a refund of the price difference between devices.
  3. Return your Note7 and receive a full refund.

As a gesture of appreciation, you will receive a $25 bill credit from your carrier when choosing a Galaxy S7 family device or the Galaxy Note7 within the exchange program. Bill credit could take 2 to 3 billing cycles before appearing on your statement.

Note7 Return & Exchange FAQs
Q: Where can I return or exchange my Note7?

A: Returns and exchanges must be made at a Best Buy store.


Q: The Best Buy product exchange period for cell phones is 14 days after purchase. What if I've had my Note7 for longer than 14 days?

A: Currently Best Buy will accept all returns or exchanges for the Note7 even if it is beyond the standard 14-day return period.


Q: Can I return my Note7 and get my money back instead of exchanging it for another phone?

A: Yes, you can get your money back when you return your Note7.


Q: Will I be charged a restocking fee if I exchange or return my Note7?

A: No, the Best Buy $35 restocking fee will be waived.


Q: How can I receive a replacement Note7?

A: Currently Samsung is working on a replacement process. Sign up for notification above.


Q: Can I return my accessories for my Note7?

A: Currently Best Buy will accept all returns for Note7 accessories even if it is beyond the standard 14-day return period.
 

winb83

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From Best Buy...

Galaxy Note7 Information - Best Buy

GALAXY NOTE7 EXCHANGE PROGRAM INFORMATION
We have stopped selling the Samsung Note7. You can visit a Best Buy store to return or exchange your device, without a restocking fee. You will have the option to replace it with a new Note7 when they become available.



If you have already purchased a Samsung Note7 from Best Buy and do not feel comfortable using it, you have a few options:

  1. Exchange current Galaxy Note7 device with a new Galaxy Note7 (when product becomes available).
  2. Exchange current Galaxy Note7 for a Galaxy S7 or Galaxy S7 edge and replacement of any Note7-specific accessories with a refund of the price difference between devices.
  3. Return your Note7 and receive a full refund.

As a gesture of appreciation, you will receive a $25 bill credit from your carrier when choosing a Galaxy S7 family device or the Galaxy Note7 within the exchange program. Bill credit could take 2 to 3 billing cycles before appearing on your statement.

Note7 Return & Exchange FAQs
Q: Where can I return or exchange my Note7?

A: Returns and exchanges must be made at a Best Buy store.


Q: The Best Buy product exchange period for cell phones is 14 days after purchase. What if I've had my Note7 for longer than 14 days?

A: Currently Best Buy will accept all returns or exchanges for the Note7 even if it is beyond the standard 14-day return period.


Q: Can I return my Note7 and get my money back instead of exchanging it for another phone?

A: Yes, you can get your money back when you return your Note7.


Q: Will I be charged a restocking fee if I exchange or return my Note7?

A: No, the Best Buy $35 restocking fee will be waived.


Q: How can I receive a replacement Note7?

A: Currently Samsung is working on a replacement process. Sign up for notification above.


Q: Can I return my accessories for my Note7?

A: Currently Best Buy will accept all returns for Note7 accessories even if it is beyond the standard 14-day return period.
I'll just continue to use mine until they replacements arrive. sucks I gotta order another screen protector.
 
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