beenz

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How is RCN? WOW and ATT are out of the question. Comcast with all their bullshyt is the only company with quality Internet service

I never had RCN, but my boy lived in a high rise downtown up until around april of this year, and he had RCN (cuz that's who the building used). the TV service worked just fine, and when I'd be over there, I never had trouble with the internet either. however, I never tried downloading large files, so I can speak on how much speed he was or wasn't getting.
 

beenz

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Google Fiber :blessed:

if google fiber doesn't bring the fiber to your house, then it's pointless. its kinda like when FIOS has fiber to the curb. well that's swell, but you're gonna have a bottleneck cuz it takes forever for the data to get from the curb into your house.
 

Lucky Me

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I worked in the call center. 3-12.

so my shift time sucked. I had split days off (mon and thu)

also the job sucked. I mean the center I worked in took ONLY calls where people had billing issues or technical issues. this meant 99.9% of the people who called were mad as hell. then on top of that, the phone would ring non-stop. I mean like the call queue was overflowed at all times. which means you were taking back to back to back to back calls the ENTIRE shift (except on sundays which were never busy for some reason).

you can't be off the phone, without writing why in a book. I mean they damn near trippin when you trying to take a shyt in that joint. and the pay was ass. I was making like $12/hr and that's including my shift differential. and I had to stay at that job, cuz I had a newborn at the time, and was working a second job during the day. I had to get that money by all means necessary to take care of my seed.

THE ONLY redeeming thing about the job was you got free cable/internet. benefits were good tho. and I guess unlimited overtime if you wanted it.
damn, that sounds like hell.
 

loyola llothta

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I agree with the op and i'm not even an internet addict. 300gb can be eaten up pretty fast if you're on youtube a lot hell, even accessing a site like this overtime can add up especially if you're downloading gigs and gigs of movies.

I haven't gotten this email yet, but If I do i'll just call them up and threaten to cancel my service. Usually when you threaten to leave they'll be willing to waiver tacked on fees like gb-limitations.
So I called them threaten to cancel they told me go ahead :scust:




Just found out you rent they modem so you pay every month extra, fuking thieves



Back to slow Att u verse and direct tv i guess
 
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zyonasan

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So I called them threaten to cancel they told me go ahead :scust:




Just found out you rent they modem so you pay every money extra, fuking thieves



Back to slow Att u verse and direct tv i guess


I have my own modem, so I guess its different.
 

loyola llothta

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I have my own modem, so I guess its different.
Nah they dont say buy your own modem, they don't even say it will be extra to rent a modern it's in the fine print



But the rent modem dont have nothing to do with paying extra for data cap
 

loyola llothta

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Comcast resets nearly 200,000 passwords after customer list goes on sale:
The Comcast logo seen at the company's Philadelphia headquarters in an undated company handout photo.Credit: Comcast
comcast-center-philadelphia161-100624184-primary.idge.jpg


Over the weekend, a reader (@flanvel) directedSalted Hash to a post on a Dark Web marketplace selling a number of questionable, if not outright illegal goods. The post in question offered a list of 590,000 Comcast email addresses and corresponding passwords.

As proof, the seller offered a brief list of 112 accounts with a going rate of $300 USD for 100,000 accounts. However, one wished to purchase the entire list of 590,000 accounts, the final price was $1,000 USD.

Saturday evening, Salted Hash contacted Comcast about the account list being sold online. By the time our message reached them, Comcast had already obtained a copy of the list and their security team was checking each record against the ISP's current customer base.

MORE ON CSO: How to spot a phishing email


Of the 590,000 records being sold, only about 200,000 of them were active; meaning that more than 60 percent of the list was based on outdated or false information. However, playing the better safe than sorry card, Comcast will assume the passwords on the matching accounts are valid and force a reset.


Many of those commenting on the massive list speculated that it was recycled information - and tagged the seller as a scammer (a black mark among criminals trading in compromised data).

Ironically, one of the places where the earlier list of Comcast accounts was being published was a Reddit discussion about the list of 590,000 accounts on the Dark Web.

For now, the matter is considered closed.

The marketplace ad has generated a single sale since it was posted. The odds are good that Comcast themselves were the customer, especially given how fast they scrubbed the list and reset the handful of exposed accounts.



Comcast resets nearly 200,000 passwords after customer list goes on sale
 

Buckeye Fever

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I never had RCN, but my boy lived in a high rise downtown up until around april of this year, and he had RCN (cuz that's who the building used). the TV service worked just fine, and when I'd be over there, I never had trouble with the internet either. however, I never tried downloading large files, so I can speak on how much speed he was or wasn't getting.
Ya boy got a high rise in downtown Chicago?:leon:
 

loyola llothta

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Leaked Comcast Document: Comcast gets caught trying to put lipstick on a pig of a data cap

Comcast is the largest broadcasting and cable company in the world. It’s also the largest Internet service provider in America and the third-largest telephone company in the country. Hey, it's even into thermostats. In 2014, Consumerist declared it the Worst Company in America; now the company is doing everything it can to ensure that it wins again this year by rolling out 300 gigabit data caps. Use more than this and you'll be charged for the extra. It’s all about “fairness,” as a cable company flack with a famous dad noted last year:

When nearly 40 percent of the nation’s downstream bandwidth is utilized by 1 percent of broadband subscribers, it’s unfair to ask lighter users (i.e. paying bills online or checking email) to subsidize super-user activity.
Leaked doc: "It's not a cap!" (Photo: Comcast)

Except now leaked documents show that, oh by the way, it’s not a data cap, because you can buy as much as you want, and it’s definitely not about congestion management. No, again it’s about “Fairness and providing a more flexible policy to our customers.”

Or could it be that Comcast has a bigger problem: the Internet is eating its cable business, and instead of promoting innovation in the Internet, the company is trying to throttle it.

Top 5 Internet bandwidth hogs. Blue = 2008; Black= 2013 (Photo: Statista/click here for full graph)

Internet use per capita is much lower in the United States than some other countries where they have cheaper, faster, cap-free Internet, where they're actually trying to promote innovation in Internet use. Look at the data use in South Korea, which happens to make so much of the best Internet tools we use, from phones to big screens. Yet even in America, it has still grown from 2 to 15 gigabytes per person between 2018 and 2013 and is growing faster with services like Netflix and Amazon delivering more original content online only.

The future's so bright, you gotta wear shades. (Photo: LG Group)

Only 12 percent of Comcast’s customers are hitting the cap now, but wait until the 4K screens start arriving in quantity. If you haven't seen these yet, believe me, you will want one; the quality is incredible.

You're going to want that 4K TV, believe me. (Photo: Cisco/ see report here)

Cisco estimates that by 2019, 30 percent of screens will be 4K and these will gobble 300 GB in, by my probably wrong calculation, just over two hours at the 40 Mbps rate that 4K looks best at. At American broadcast maximum of 19 Mbps, make that five hours. At Comcast's overage rate of $10/50GB, that's $30 per hour. I think people might balk at that.

Global Cord Cutting Generates Double the Traffic. (Photo:Cisco/ see report here)

Even if people don't buy the fancy TVs, more and more of them are cutting the cable, which makes all those pay TV channels that Comcast owns invisible. Since a cord cutter uses twice as much bandwidth, it's in Comcast's interest to make it very expensive to do so.

When a company owns the content, with its NBC network and its numerous cable TV channels, and the delivery system with its cable network, it should be no surprise that it's not exactly jumping up and down promoting broadband that could make this all superfluous. It’s the kind of behavior that regulators might think was uncompetitive, and a Teddy Roosevelt type might break up the communications trusts the way he did the oil trusts. But hey, this is America in 2015, they don’t do that anymore.



Comcast gets caught trying to put lipstick on a pig of a data cap
 

loyola llothta

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More Comcast Leaks:How Comcast deals with customers who ask about Netflix or net neutrality

fcc-net-neutrality-internet-sign.jpg

Monday November 9, 2015, 8:40 AM


Picking apart Comcast’s business and policies has become an Internet pastime as subscribers blow off steam following years of poor customer support, but the recent document leak has taken things to an entirely new level. We discussed the leaked Comcast document a few times last week, and one of the biggest revelations to come of it was the upsetting admission that Comcast’s 300GB data caps have absolutely nothing to do with network congestion.

But the leaked Comcast documents have more information to offer, including an interesting tidbit that discusses how the company responds to customer inquiries covering touchy subjects like Netflix and net neutrality.

Comcast’s data cap program is getting most of the attention from this document leak, and rightfully so. The carrier quietly revealed last week that it would be expanding its 300GB data caps to eight new cities beginning December 1st— merry Christmas, Comcast subscribers — and then internal documents confirmed what we all knew. Comcast’s 300GB data caps have absolutely nothing to do with network congestion, which is really the only potentially rational argument in favor of caps.

Here’s the relevant excerpt from the leaked document, which is a portion of an internal guide for support staff:

comcast-data-caps.png


But there are more interesting tidbits to be found. For example, one section discusses certain common questions that customers may call in with that Comcast views as particularly sensitive topics, such as data caps, Netflix and net neutrality. Of course, they are sensitive topics, and Comcast knows as well as we do that subscribers regularly flood popular websites like Reddit and the comments sections on news sites like BGR to complain about Comcast’s policies in these and other key areas.

What’s most interesting about the leaked document, though, is that Comcast doesn’t even trust its customer care reps to discuss topics such as Netflix and net neutrality with subscribers. Instead, front line customer care workers are instructed to hand callers off to a special Customer Security Assurance team when they call to discuss these topics.

screen-shot-2015-11-09-at-7-57-36-am.png


Apparently, interactions with Comcast customer care reps have been discussed publicly so many times that the company has decided to take action by controlling any interactions regarding hot button issues much more closely.

Links to the full leaked document can be found below in our source section.



SOURCE:
COMCAST SUPPORT DOC

How Comcast deals with customers who ask about Netflix or net neutrality
 
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