Layoffs negatively impact companies in real but hard-to-measure ways.
Since 1990, researchers have studied the effects of layoffs on firm performance to understand whether planned-for improvements are realized in practice. The results are less clear than one would expect.
The
findings of two decades of profitability studies are equivocal: The majority of firms that conduct layoffs do not see improved profitability, whether measured by return on assets, return on equity, or return on sales. Layoffs are especially hard on the performance of companies with a high reliance on R&D, low capital intensity, and high growth.
Market response to layoffs was also less positive than might be expected, with three-day share prices of firms conducting layoffs generally neutral. Higher valuations were given for layoffs perceived as helping firms in financial distress return to profitability as well as those that were strategic and forward-looking. Layoffs undertaken only for the purpose of reducing costs tended to lead to drops in share price.
Another
study focused on Fortune 1000 firms between 2003 and 2007 — a period of economic prosperity — to try to minimize the confounding effects of layoffs undertaken during different economic conditions. Replicating earlier longitudinal studies, it found that layoffs do not, in general, offer immediate financial improvements. Firms conducting layoffs underperformed firms that did not conduct layoffs for the first two years, achieving comparable performance by year three on measures of return on assets, profit margin, and economic growth. The authors conclude, “For downsizing companies to gain a competitive advantage to outperform their competitors, it probably will take even longer.”
Layoffs have direct costs, including severance and the continuation of health benefits which can lead to substantial restructuring charges that eat into hoped-for margin improvements. As a thought experiment, multiply the salary of 11,000 Meta employees by four months — increasing it perhaps to five to account for an open-ended extra week of severance for every year worked. Add to that the cost of extending health benefits for six months … you can see how the numbers can add up.
But those year-one costs would not fully explain why companies that conduct layoffs underperform for nearly three years longer those that do not. The reasons are in the well-researched hidden costs of layoffs. Employees who survive the layoff may struggle with anxiety,
insecurity, low morale, sadness, and survivor guilt, which lead to
disengagement and hinder job performance. Research shows show that
anxiety about job security, grief for coworkers who were let go, and overwork can
reduce innovation. Quality may decline as employees focus on improving productivity to keep their jobs. Managing talent becomes more difficult as
existing staff resign. Reputational damage may make it harder to attract high-quality new hires.
The breadth of these effects explains how post-layoff underperformance happens — and how it can be missed, since the impacts are dispersed throughout the firm in activities and functions that might not appear at first to relate to layoffs. There are many important reasons for restructuring and workforce reductions, including ownership changes through divestitures and M&A activity, efficiency improvements, down market conditions and financial challenges, and geographic and market changes.
The underperformance does lead, however, to an inescapable conclusion: Layoffs — and workforce change in general — still can be done smarter and better.