SPIN (and response): As a black business owner, black customers piss me off. Get in here, brehs.

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This is a response to @Seoul Gleou thread here:


As a black business owner... you're right in some of what you say. A lot of us can tighten up and I will be honest and say that I have made mistakes in business. A lot of the time it's because my white counterparts are 4th and 5th generation businesses where it was passed from father to son and they learned from the time they were a jit how to run a business, whereas for me, this is my first time doing this. This is all new to me and most black business owners.

And we have to literally "learn on the job" through trial and error most of the time.

With that being said, catering to black people is hard too. You're looking at it from the perspective of a consumer and customer, and you're saying how hard it is.

But as a business owner, I can tell you right now that we (black ppl) make terrible customers as well. And I chalk that up to the same thing I said above. This is our first time doing any of this, so on both sides, we don't know how to act.

When I tell a white customer my price, he and I are professional with each other and he pays me my money and we keep it moving.

My black customers come in being disrespectful right off the bat.

My black customers sometimes come in scoping the place out. One time it was 2 dudes, one of them was distracting me by asking about products while the other one was OBVIOUSLY scoping the place out. I had to send them on their way before it was an issue.

Not to mention that black customers want to rub it in that they "don't have to support you, they could have gone to [random white business]" and so you should show some gratitude and go down on your prices for them.

Not to mention that my black customers always wait until the very last minute to order something and then come in and say they want something that same day when I know for a fact that they don't do this to my white counterparts in business.

And I can keep going. I could tell yall some horror stories from being in business, such as the time a girl told me she was gonna call her man to come fight me (cause she didn't like my prices or business policy).

My black customers be a mess. I'm actually getting ready to take my prices way up because there are certain types of clientele that I no longer want. And the best way to make them leave me alone is for me to raise my prices where they can't afford me anymore.

I want a higher caliber of client. Both for my sanity and my pocketbook.

But I'm aware enough to realize that this is part of the damage that's been done to our community that has never truly been healed. We don't know how to act with one another.
 
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I have black customers that see me and treat me immediately like a friend :whoa::whoa: I just want client money and to be free of attachment so I can drop people if they become an issue, I'm chasing the bag here :whoa::whoa:



I have a saying. We gotta stop being friends so we can do business. After the business is handled, we can go back to being friends.
 

Wig Twistin Season

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Co-sign.

I’ll give 2 brief examples that I’ve seen as a Freelance Graphic Designer and while working for my Pops when he had businesses.

Example 1
Customer: :ohhh: “How much for a poster just like this one?”

Me: “My standard price is x per hour and that includes 2 revisions.”

Customer: :scust: “Maaaan I can do that myself. I ain’t paying that much for that.”

*As if I’m charging him more than everyone else, but my quality of work is what caused him to inquire.

:francis:

Example 2

Customer: :patrice:“Y’all cant hook me up? I’ll tell people to come spend money with you.”

Me: “We appreciate the word of mouth, but this is the lowest we can set our price.”

Customer: :scust:“Y’all boogie over here. Don’t wanna help your people out.”

:dahell:

*How the fukk can we help everyone, not make profits and expect to stay open?
 
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Co-sign.

I’ll give 2 brief examples that I’ve seen as a Freelance Graphic Designer and while working for my Pops when he had businesses.

Example 1
Customer: :ohhh: “How much for a poster just like this one?”

Me: “My standard price is x per hour and that includes 2 revisions.”

Customer: :scust: “Maaaan I can do that myself. I ain’t paying that much for that.”

*As if I’m charging him more than everyone else, but my quality of work is what caused him to inquire.

:francis:

Example 2

Customer: :patrice:“Y’all cant hook me up? I’ll tell people to come spend money with you.”

Me: “We appreciate the word of mouth, but this is the lowest we can set our price.”

Customer: :scust:“Y’all boogie over here. Don’t wanna help your people out.”

:dahell:

*How the fukk can we help everyone, not make profits and expect to stay open?




Every single time. One dude was an actual elected politician telling me in the most condescending tone "I'm TRYING to give you some business instead of going to [insert random white business in another city]" when he was trying to get me to go down on my prices.

I told him "I'm a tax paying business in this city. You're an elected official. You should be supporting me because I'm contributing to the tax base here. :gucci: "



He got angry then smh :snoop:
 
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When we control the manufacturing and distribution they’ll stop complaining about high prices. It’s why black retailers don’t give discounts because they don’t get discounts from whites, Indians, Jews, Arabs, etc




No breh you don't get what I'm saying :mjlol:

I mean, you're totally right about the reason, but the kicker is that I was still setting my prices the same as my competitors even though my competitors could offer lower prices cause they control manufacturing and distribution and the supply chain.

But even with that being said, I was still making sure that my prices were in the same range as my competitors, actually hurting myself to keep my prices low.

And these folks were still complaining about my prices while being willing to drive half an hour away to pay the same price or higher to the white boys.
 

Dirty Mcdrawz

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Co-sign.

I’ll give 2 brief examples that I’ve seen as a Freelance Graphic Designer and while working for my Pops when he had businesses.

Example 1
Customer: :ohhh: “How much for a poster just like this one?”

Me: “My standard price is x per hour and that includes 2 revisions.”

Customer: :scust: “Maaaan I can do that myself. I ain’t paying that much for that.”

*As if I’m charging him more than everyone else, but my quality of work is what caused him to inquire.

:francis:

Example 2

Customer: :patrice:“Y’all cant hook me up? I’ll tell people to come spend money with you.”

Me: “We appreciate the word of mouth, but this is the lowest we can set our price.”

Customer: :scust:“Y’all boogie over here. Don’t wanna help your people out.”

:dahell:

*How the fukk can we help everyone, not make profits and expect to stay open?
shyt like that made me quit being a graphic designer. That and being laid off after finally getting a decent job(I’m lying that job sucked, but the pay was good) sucked the joy of being a creative out of me. I haven’t drawn or created anything in years.
 
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Occulonimbus edoequus
We have all have implicit bias that doesn't always work in our collective favor.

We survived in America through mostly communal means.

Capitalism comes off as selfishness as we enter a new paradigm of empowerment.
 
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We have all have implicit bias that doesn't always work in our collective favor.

We survived in America through mostly communal means.

Capitalism comes off as selfishness as we enter a new paradigm of empowerment.



I can't help nobody else if I don't first help myself. Trust me, I believe in community and I put my money where my mouth is. But I won't have anything to contribute if I'm struggling.
 

Wig Twistin Season

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shyt like that made me quit being a graphic designer. That and being laid off after finally getting a decent job(I’m lying that job sucked, but the pay was good) sucked the joy of being a creative out of me. I haven’t drawn or created anything in years.
I stopped for YEARS, but I’m working on designs now to start an art businesses and sell merch. I’ve got the connections, it’s just making time to complete complex projects.

I hear you on sucking the soul out of creativity.

:russ:

I used to HATE my 9-5 art job and I worked around nothing but cool ass people and models that would walk around with their titties out.
 

The Fade

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No breh you don't get what I'm saying :mjlol:

I mean, you're totally right about the reason, but the kicker is that I was still setting my prices the same as my competitors even though my competitors could offer lower prices cause they control manufacturing and distribution and the supply chain.

But even with that being said, I was still making sure that my prices were in the same range as my competitors, actually hurting myself to keep my prices low.

And these folks were still complaining about my prices while being willing to drive half an hour away to pay the same price or higher to the white boys.
I get you, my post was for the ones who are gonna run in here crying “bbbbut customer service is bad with these prices”

Meanwhile the Indian and the Asian stone face you, no personality, disrespectful when you try to be pleasant with them. Laugh at you when you try to be on some solidarity shyt.
 
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