ouch tough luck. My bad I don't have comcast but I have TWC, and they just bought up the entire LA market. They're about to be the same shytty company within a few months anyways
I miss AT&T uverse, they were very professional and organized, I never had a problem with their service, ever since day 1 that moved to this new place that is TWC central, I've had numerous problems from the internet, to my landline phone, to my cable service certain channels acting.
And this is only six months, compared to having UVerse for over 2 years, and never having a problem.
It makes no sense how garbage cable companies can dominate the market....