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2009 study by SquareTrade, that looked at failure rates over the course of three years, found that Asus' electronics broke the least often (followed very closely by Toshiba) and HP's broke the most often. In fact, with HP, you had more than a one in four chance of getting a broken laptop in those three years. That may seem high, but even the best couldn't achieve a failure rate below 15%. Let's take a look at the rankings, from best to worst:
- Asus: 15.6%
- Toshiba: 15.7%
- Sony: 16.8%
- Apple: 17.4%
- Dell: 18.3%
- Lenovo: 21.5%
- Acer: 23.3%
- Gateway: 23.5%
- HP: 25.6%