I have no clue what some of you are quoting me about
nowhere in my comments am I justifying her attacking, keeping someone hostage, taking his bag, etc that's all you guys. All I'm saying is from an emotional/mental perspective I can understand her frustration in not getting her refrigerator installed since she probably has been expecting it for quite a while and was excited when it was delivery day just to be let down.
We don't know how much effort he put into getting her refrigerator inside the kitchen; we didn't see what she saw; maybe he gave the bare minimum and minimal effort in ensuring she got her package delivered and installed.
He gets paid by Lowe's to make that extra effort for particular deliveries that require installation, similar to Amazon drivers who deliver, TVs, kitchen appliances, etc. Her calling in to file a complaint is understandable, especially if she requested installation services. Sometimes, certain delivery drivers don't try hard enough to deliver packages; some have a work ethic, and others don't.
Some of y'all making this more about women as some sort of case study about the characteristics of women or some shyt. That ain't got nothing to do with my opinion on the matter.