https://www.wired.com/story/perplexity-is-a-bullshyt-machine/
By Dhruv Mehrotra and Tim Marchman
Security
Jun 19, 2024 9:00 AM
Perplexity Is a Bullshyt Machine
A WIRED investigation shows that the AI-powered search startup Forbes has accused of stealing its content is surreptitiously scraping—and making things up out of thin air.Animation: Jacqui VanLiew; Getty Images
Considering Perplexity’s bold ambition and the investment it’s taken from Jeff Bezos’ family fund, Nvidia, and famed investor Balaji Srinivasan, among others, it’s surprisingly unclear what the AI search startup actually is.
Earlier this year, speaking to WIRED, Aravind Srinivas, Perplexity’s CEO, described his product—a chatbot that gives natural-language answers to prompts and can, the company says, access the internet in real time—as an “answer engine.” A few weeks later, shortly before a funding round valuing the company at a billion dollars was announced, he told Forbes, “It’s almost like Wikipedia and ChatGPT had a kid.” More recently, after Forbes accused Perplexity of plagiarizing its content, Srinivas told the AP it was a mere “aggregator of information.”
The Perplexity chatbot itself is more specific. Prompted to describe what Perplexity is, it provides text that reads, “Perplexity AI is an AI-powered search engine that combines features of traditional search engines and chatbots. It provides concise, real-time answers to user queries by pulling information from recent articles and indexing the web daily.”
A WIRED analysis and one carried out by developer Robb Knight suggest that Perplexity is able to achieve this partly through apparently ignoring a widely accepted web standard known as the Robots Exclusion Protocol to surreptitiously scrape areas of websites that operators do not want accessed by bots, despite claiming that it won’t. WIRED observed a machine tied to Perplexity—more specifically, one on an Amazon server and almost certainly operated by Perplexity—doing this on WIRED.com and across other Condé Nast publications.
The WIRED analysis also demonstrates that, despite claims that Perplexity’s tools provide “instant, reliable answers to any question with complete sources and citations included,” doing away with the need to “click on different links,” its chatbot, which is capable of accurately summarizing journalistic work with appropriate credit, is also prone to bullshytting, in the technical sense of the word.
WIRED provided the Perplexity chatbot with the headlines of dozens of articles published on our website this year, as well as prompts about the subjects of WIRED reporting. The results showed the chatbot at times closely paraphrasing WIRED stories, and at times summarizing stories inaccurately and with minimal attribution. In one case, the text it generated falsely claimed that WIRED had reported that a specific police officer in California had committed a crime. (The AP similarly identified an instance of the chatbot attributing fake quotes to real people.) Despite its apparent access to original WIRED reporting and its site hosting original WIRED art, though, none of the IP addresses publicly listed by the company left any identifiable trace in our server logs, raising the question of how exactly Perplexity’s system works.
Until earlier this week, Perplexity published in its documentation a link to a list of the IP addresses its crawlers use—an apparent effort to be transparent. However, in some cases, as both WIRED and Knight were able to demonstrate, it appears to be accessing and scraping websites from which coders have attempted to block its crawler, called Perplexity Bot, using at least one unpublicized IP address. The company has since removed references to its public IP pool from its documentation.
That secret IP address—44.221.181.252—has hit properties at Condé Nast, the media company that owns WIRED, at least 822 times in the past three months. One senior engineer at Condé Nast, who asked not to be named because he wants to “stay out of it,” calls this a “massive undercount” because the company only retains a fraction of its network logs.
WIRED verified that the IP address in question is almost certainly linked to Perplexity by creating a new website and monitoring its server logs. Immediately after a WIRED reporter prompted the Perplexity chatbot to summarize the website's content, the server logged that the IP address visited the site. This same IP address was first observed by Knight during a similar test.
It also appears probable that in some cases—and despite a graphical representation in its user interface that shows the chatbot “reading” specific source material before giving a reply to a prompt—Perplexity is summarizing not actual news articles but reconstructions of what they say based on URLs and traces of them left in search engines like extracts and metadata, offering summaries purporting to be based on direct access to the relevant text.
The magic trick that’s made Perplexity worth 10 figures, in other words, appears to be that it’s both doing what it says it isn’t and not doing what it says it is.
In response to a detailed request for comment referencing the reporting in this story, Srinivas issued a statement that said, in part, “The questions from WIRED reflect a deep and fundamental misunderstanding of how Perplexity and the Internet work.” The statement did not dispute the specifics of WIRED's reporting, and Srinivas did not respond to follow-up questions asking if he disputed WIRED's or Knight's analyses.
On June 6, Forbes published an investigative report about how former Google CEO Eric Schmidt’s new venture is recruiting heavily and testing AI-powered drones with potential military applications. (Forbes reported that Schmidt declined to comment.) The next day, John Paczkowski, an editor for Forbes, posted on X to note that Perplexity had essentially republished the sum and substance of the scoop. (“It rips off most of our reporting,” he wrote. “It cites us, and a few that reblogged us, as sources in the most easily ignored way possible.”)
That day, Srinivas thanked Paczkowski, noting that the specific product feature that had reproduced Forbes’ exclusive reporting had “rough edges” and agreeing that sources should be cited more prominently. Three days later, Srinivas boasted— inaccurately, it turned out—that Perplexity was Forbes’ second-biggest source of referral traffic. (WIRED’s own records show that Perplexity sent 1,265 referrals to WIRED.com in May, an insignificant amount in the context of the site’s overall traffic. The article to which the most traffic was referred got 17 views.) “We have been working on new publisher engagement products and ways to align long-term incentives with media companies that will be announced soon,” he wrote. “Stay tuned!”
Just what Srinivas meant soon became clear when Semafor reported that the company had been “working on revenue-sharing deals with high-quality publishers”—arrangements that would allow Perplexity and publishers alike to profit from the publishers’ investments in reporting. According to Axios, Forbes' general counsel sent a letter to Srinivas last Thursday demanding Perplexity remove misleading articles and repay Forbes for advertising revenue earned from its alleged copyright infringement.earch engines like Google and Bing to gather information.” In this sense, at least, it truly is just like a human.