How Houston moved 25,000 people from the streets into homes

OfTheCross

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This is good news. I'ma share it...


During the last decade, Houston, the nation’s fourth most populous city, has moved more than 25,000 homeless people directly into apartments and houses. The overwhelming majority of them have remained housed after two years. The number of people deemed homeless in the Houston region has been cut by 63 percent since 2011, according to the latest numbers from local officials. Even judging by the more modest metrics registered in a 2020 federal report, Houston did more than twice as well as the rest of the country at reducing homelessness over the previous decade. Ten years ago, homeless veterans, one of the categories that the federal government tracks, waited 720 days and had to navigate 76 bureaucratic steps to get from the street into permanent housing with support from social service counselors. Today, a streamlined process means the wait for housing is 32 days.

Houston has gotten this far by teaming with county agencies and persuading scores of local service providers, corporations and charitable nonprofits — organizations that often bicker and compete with one another — to row in unison. Together, they’ve gone all in on “housing first,” a practice, supported by decades of research, that moves the most vulnerable people straight from the streets into apartments, not into shelters, and without first requiring them to wean themselves off drugs or complete a 12-step program or find God or a job.

There are addiction recovery and religious conversion programs that succeed in getting people off the street. But housing first involves a different logic: When you’re drowning, it doesn’t help if your rescuer insists you learn to swim before returning you to shore. You can address your issues once you’re on land. Or not. Either way, you join the wider population of people battling demons behind closed doors.

“Before I leave office, I want Houston to be the first big city to end chronic homelessness,” Sylvester Turner told me. In late January, Mr. Turner, who is serving his final term as mayor, joined Harris County leaders in unveiling a $100 million plan that would use a mix of federal, state, county and city funds to cut the local homeless count in half again by 2025.

Mr. Turner chose his words with care, and it’s important to parse his phrasing. “Chronic homelessness” is a term of art. It refers to those people, like many in the Houston encampment, who have been living on the streets for more than a year or who have been homeless repeatedly, and who have a mental or physical disability. Nationwide, most of those who experience homelessness do not fall into that narrow category. They are homeless for six weeks or fewer; 40 percent have a job. For them, homelessness is an agonizing but temporary condition that they manage to resolve, maybe by doubling up with relatives or friends.

There are at the same time many thousands of mothers and children, as well as couch-surfing teenagers and young adults who are ill-housed and at risk. These people are also poor and desperate. Finding a place to sleep may be a daily struggle for them. They might be one broken transmission or emergency room visit away from the streets. They’re in the pipeline to homelessness. But they are not homeless according to the bureaucratic definition. They are not sleeping on a sidewalk or in their cars or in shelters. Houston can offer these people a hand, but Mr. Turner is not promising to end the precariousness of their lives.

Encampments like the one in the underpass lay bare decades of calamitous decisions by planners, politicians and health and housing authorities. One in every 14 Americans experiences homelessness at some point, a population that is disproportionately Black. Eradicating homelessness would involve tackling systemic racism, reconstituting the nation’s mental health, family support and substance abuse systems, raising wages, expanding the federal housing voucher program and building millions more subsidized homes.

The goal in Houston and among other cities attacking the problem is different: to make homelessness only “rare and brief,” to cite Rosanne Haggerty, the housing advocate. Five states — California, New York, Florida, Washington and Texas — now account for 57 percent of the people experiencing homelessness. Not coincidentally, it is worst in those big cities where affordable housing is in short supply, the so-called NIMBYs are powerful, and the yawning gap between median incomes and the cost of housing keeps growing. Houston fits that description. The scale of its woes does not approach what is happening in San Francisco, New York or Los Angeles. But the progress it has made in housing people is instructive and replicable. It constitutes a fragile, compelling success.
 

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Half a century ago, America invented modern homelessness.

The stage was set with the shuttering of psychiatric hospitals in the wake of abuse scandals and the introduction of new psychotropic medications. Then cities started offering tax incentives to owners of flop houses, or single-room-occupancy hotels, to convert their properties into market-rate rentals, condos and co-ops. In New York City alone, more than 100,000 S.R.O. units that had housed substance abusers, elderly singles, former inmates and the mentally ill were lost.
During the 1980s, back-to-back recessions, combined with the Reagan administration’s severe federal cutbacks targeting low-income housing and poverty assistance programs, forced more and more Americans — including large numbers of families — into homelessness. At the same time, well-paid manufacturing jobs moved overseas, and steelworkers had to start pushing brooms at McDonald’s. An oil crisis drove up fuel prices, which bumped up rents, as did a new generation of gentrifiers discovering the architectural pleasures of historic neighborhoods.
On top of all that, Reagan-era tax reforms encouraged the construction of high-end, single-family homes but not of affordable multifamily rentals. There were 515,000 multifamily homes built in America in 1985, but just 140,000 built in 1991. As people began competing for fewer and fewer apartments, the affordable housing market turned into a game of musical chairs played by low-income Americans. Someone always lost.

A decade ago, Houston had one of the highest per capita homeless counts in the country. Its homeless response system was in shambles. The city was squandering millions of public dollars and police officers’ time by jailing homeless Houstonians for intoxication. Residents living on the streets, under bridges and along the bayous were using ambulances to get basic medical care because they had no other way to do so.

And, as in other cities, dozens of local aid organizations, public and private, were operating in silos — competing for federal funds, duplicating services, not sharing information or goals, housing precious few people.

What started to bring about change was the passage in 2009 of the Hearth Act, which stipulated that, in order to receive federal dollars, cities had to adopt a “housing first” policy and, crucially, that homeless organizations had to work together in “continuums of care” under a single lead agency, coordinating their programs and sharing data. The federal government had recommended these continuums of care since 1994, but not until the Hearth Act was funding tied to specific metrics of effectiveness.

With the new regulations set to take effect in 2012, the Obama administration’s Department of Housing and Urban Development offered money and expertise to 10 cities where homelessness was a particular problem. Houston was among them.

Annise Parker was Houston’s mayor at the time. I went to see her earlier this year. She lives with her wife, Kathy Hubbard, in a three-story gabled house built in 1904 on a pretty, tree-lined street in the Montrose neighborhood. Hanging in Ms. Parker’s foyer are framed photographs of the three daughters she and Ms. Hubbard adopted out of foster care, as well as of a teenage boy, now a man in his mid-40s — “a runaway from grandparents who tried to force the ‘gay’ out of him,” Ms. Parker says — who was living on the streets when they took him in.
Ms. Parker is the opposite of a slick politician: blunt, wonky, unassuming. A software analyst in the oil and gas industry for 20 years, she became city controller, managing Houston’s money, before being elected America’s first openly lesbian, big-city mayor in 2009.
 

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She won with bipartisan support as a Democrat on a centrist platform of fiscal responsibility. “Through our son, I had an up close and personal look at what life was like for somebody on the streets who was treated as disposable,” Ms. Parker told me. “Different organizations were all working in their own lanes, according to their own rules and procedures, doing what they wanted to do. There might be 100 open shelter beds on a given night designated for mothers with kids, but we didn’t have mothers with kids who needed beds.”

The White House offered an expert on homeless aid, Mandy Chapman-Semple, to help Ms. Parker herd the cats. They invited dozens of the city’s homeless-service providers to a meeting. “We started talking to each other” is how Ms. Preheim remembers that moment. “Sometimes it is as simple as that.”
The continuum was given a name, The Way Home, and the nonprofit Coalition for the Homeless of Houston/Harris County was appointed its lead agency. Some food banks and religious and other service providers that made prayer or sobriety conditions for housing did not join. But more than 100 local and regional organizations eventually signed on.

Houston started collecting real-time data, as opposed to relying solely on a once-a-year census. At first, the goal was to house 100 homeless veterans in 100 days, and after that was achieved, 300 more in another 100 days. “Then we thought, if we can do that, we can do something really big,” Ms. Parker told me.

It may seem surprising that, of all cities, Houston — built on a go-it-alone oil business culture — decided to tackle homelessness by, in effect, collectivizing its homeless relief system. Houston is a business-friendly city in a purple county in a red state, with more than its share of neighborhood housing covenants. But Houstonians will tell anyone willing to listen that they are nothing if not pragmatic.
The Houston Housing Authority joined the continuum. It agreed that 250 homeless clients a year could jump to the top of the waiting list for vouchers. Since that change, thousands have received vouchers and been housed.
 

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The vast majority of the 50,000 people in the Houston area who sought some type of homelessness service in 2021 did not qualify for an apartment. Most were “diverted”: they received rental assistance, or were given help signing up for food stamps or Social Security benefits. Part of the job of the continuum is to identify and assess people according to a federal “vulnerability index,” which uses a series of standard questions to determine who on the streets is most vulnerable. Meant to systematize a selection process historically rife with discrimination and random decision-making, the index has its own racial and gender biases, critics say. One study, for example, showed that while white and Black women have the same odds of experiencing homelessness because of trauma, white women are much more likely to report trauma and thus score higher on the index. Houston has cooked up a version that aspires to be more sensitive and tailored to conditions specific to the city.

Those who receive the highest scores on Houston’s index — the chronically homeless — become eligible for what is known as permanent supportive housing. “Supportive” means that, in addition to receiving housing, the person is given money for rent, utilities, bus fare and other necessities, and is assigned a case manager who helps with access to employment programs, psychiatric and substance abuse treatment.

That housing first gets people off the street is undisputed. Critics do question whether it does a better job than programs mandating substance-abuse treatment or other behavioral interventions at improving the long-term health of chronically homeless individuals. Some skeptics argue that, in a universe of limited resources like vouchers, prioritizing the most challenging cases can disadvantage housing-insecure families, those in substandard housing and others who need help. But these arguments miss the point of housing first, proponents respond.

“The homeless guy on your doorstep who spits on you when you leave your house and is always spouting from Revelations may be the least sympathetic character in the world, so you may not like the idea of paying to house him,” Ms. Parker, the former mayor, says. “But you can’t complain about him being on the street and also complain about getting him off it.”

Economists disagree about how to measure the costs of housing first to taxpayers. Estimates point to significant savings — from $4,800 to more than $60,000 per year per person in supportive housing. But advocates contend that programs to reduce homelessness should not be measured by whether they save taxpayers money, particularly given that government subsidies are heavily tilted toward homeowners.
 
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