2024 UPDATE!! Altman: prepare for AI to be "uncomfortable" 33% US jobs gone..SKYNET, AI medical advances? BASIC INCOME? 1st AI MOVIE! AI MAYOR!!

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Paytm fires over 1,000 employees: 'AI delivered more than we expected it to'​


Commenting on reports of layoffs at the company, a Paytm spokesperson confirmed that there has indeed been a reduction in its workforce in the operations and marketing team.​


पेटीएम की छंटनी का सबसे ज्यादा असर लोन सेक्शन पर पड़ा!

Paytm has cut at least 1,000 jobs across its operations and marketing teams. (Photo: Reuters)


Koustav Das

Koustav Das
New Delhi,UPDATED: Dec 25, 2023 13:14 IST

One97 Communications Ltd, the parent company of digital payments firm Paytm, has fired at least 1,000 employees across multiple divisions as the firm looks to cut down on employee costs.

Commenting on reports of layoffs at the company, a Paytm spokesperson confirmed that there has indeed been a reduction in its workforce in the operations and marketing team. According to sources, Paytm started the process of layoffs as early as October.

AI replaces repetitive roles at Paytm​

The spokesperson highlighted that the company is aiming to transform its operations by incorporating artificial intelligence (AI) and eliminating “repetitive tasks and roles”.

"We are transforming our operations with AI-powered automation to drive efficiency, eliminating repetitive tasks and roles to drive efficiency across growth and costs, resulting in a slight reduction in our workforce in operations and marketing,” a Paytm spokesperson told IndiaToday.in.



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The spokesperson further highlighted that the company will be able to save 10-15 per cent on employee costs by using AI-powered automation.

“We will be able to save 10-15 per cent in employee costs as AI has delivered more than we expected it to. Additionally, we constantly evaluate cases of non-performance throughout the year,” the spokesperson added.

Hiring continues​

The company also highlighted that it plans to increase manpower by 15,000 in its core payments business in the coming year. "With a dominant position in the payments platform and a proven profitable business model, we will continue to innovate for India," the company said, adding that it intends to expand business verticals like insurance and wealth.

Therefore, while the company is trimming repetitive roles and non-performers, it is also hiring fresh talent to drive growth across new business segments.

The layoffs at Paytm are not an isolated incident and similar measures have been taken by several new-age companies to cut costs and optimise tasks using AI-powered technologies. It may be noted that a significant number of employees in the new-age financial companies segment have lost their jobs in the first three quarters of the ongoing year.

The lay-offs at Paytm have been reported just a few weeks after the company announced that it would be scaling back on small-ticket loans up to Rs 50,000 under its BNPL offering, Paytm Postpaid, and focus on high-ticket loans. Following the announcement, the company's shares tanked sharply by 20 per cent after multiple brokerages commented about the negative impact of the move.

 

GnauzBookOfRhymes

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There goes my job... Actually we're already making a bunch of cuts. Only going to get worse.

If you love journalism you need to learn everything you can about AI. From the ground up. There will always be a need for human intervention/review/management.
 

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In 2023, software engineers were still more valuable than capital, but AI may change that​

PUBLISHED FRI, DEC 22 202310:51 AM EST

Rachel Curry @WRITINGSOFRACH

KEY POINTS

  • Software engineers remain as valuable as ever, and even worth three times what they are currently being paid, according to a recent hiring trends survey.
  • Generative AI could influence how valuable they are to organizations as it automates coding and software development tasks.
  • The lines may blur between engineers and non-engineers, according to Daan van Rossum, host and writer of the “Future Work” podcast and newsletter: “Even the best engineers will be valuable until they are not,” he said.

Job postings mentioning artificial intelligence are surging as the technology is booming.

Job postings mentioning artificial intelligence are surging as the technology is booming.

Gorodenkoff | Istock | Getty Images

In the niche battle of software engineers versus capital, many company leaders are voting software engineers as more valuable — even at a time of high interest rates and pricey borrowing. Will generative artificial intelligence change this?

According to technical interviewing company Karat’s 2023 Tech Hiring Trends report, 62% of software and talent leaders say that software engineers are more valuable than capital. Meanwhile, 55% of respondents believe software engineers are worth at least three times their total compensation, up from 45% in 2022.

“Finding the right engineer that fits the right company in the right stage can amplify it greatly,” said Arjun Bhatnagar, co-founder and CEO of consumer privacy company Cloaked who has a lengthy background in software engineering.

Like with many roles, generative AI could shift how software engineers function or even how valuable they are to organizations. About 17% of knowledge workers report using generative AI at work to automate coding and software development tasks, according to the recent Generative AI at Work report from future-of-work software and media brand FlexOS.

Daan van Rossum, founder and CEO of FlexOS and host and writer of the “Future Work” podcast and newsletter, says the shift toward using AI technologies like ChatDev, screenshot-to-code and “GPT for coding” foreshadows a future where the line between engineers and non-technical professionals blurs.

The recent bi-annual CNBC Technology Executive Council survey found that companies across the economy are planning to accelerate spending on generative AI software like Microsoft Copilot over the next six months. A separate survey of thousands of workers across the U.S. conducted by CNBC and SurveyMonkey found that nearly three-quarters who have used AI say the technology has made them more productive — and more worried about their job security.

“Even the best engineers will be valuable until they are not,” said van Rossum. While AI is increasingly good at coding, he says problem-solving and innovating will remain essential human functions.


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“I don’t think software engineering is going out of fashion anytime soon,” said Lareina Yee, senior partner at McKinsey, which is currently deploying its own large language model, Lilli, to tens of thousands of workers.

Yee, chair of the McKinsey Technology Council, recognizes that software engineering as a talent category has been in high demand over the last decade primarily because of the increase in software applications and technology enablement across industries. “With generative AI, we still probably don’t have enough software engineers, but we might be able to feel less of a shortage,” she said.



AI as a power tool​

AI is particularly adept at the so-called toil tasks of software, such as code documentation review, code generation, code refactoring and modernizing legacy software languages. “You may be able to use your AI as a power tool for your software engineers,” Yee said. “They can do the things that provide the innovation, the insight, the judgment.”

McKinsey’s research reflects this. Its study on developer productivity with generative AI tells us that AI can cut time spent on simpler tasks like code documentation in half, but the time saved decreases as tasks get more complex. Complex tasks include examining code for bugs and errors, contributing organizational context and navigating tricky coding requirements.

“I think we have to put a huge caveat that this is all what the technology can do today,” said Yee, recognizing the fast pace of innovation.

Stack Overflow, a popular resource for programmers, has seen a decrease in site visits as AI applications have inserted themselves into the workflow of professionals. Some report a decrease in traffic as high as 35% in 2023, but Stack Overflow combats that metric with a lengthy explanation of cookie recategorization, saying it only lost about 5% of traffic year over year. This could be further evidence that AI is trimming the day-to-day work for software engineers.

So what are organizations going to do with the spare time their software engineers may have? Companies could address their backlog, prioritize innovation, limit the need for workforce growth as they scale or any other number of possibilities.

Yee said there’s no right answer to this. “AI is not going to draft you the answer of what you’re supposed to do. This is truly leadership experience and judgment,” she added.

Bhatnagar, however, believes ideating, innovating and coming up with new solutions is the best way to maximize that time. “You’re as good as your worst person,” he said. “If the worst person also has time to innovate, well, your entire company’s going to innovate from that point on.”

Jeff Spector, president and co-founder of Karat, says the creative aspects of development, including problem comprehension and solution design, will take precedence over low-value boilerplate code. “They’re going to focus on integrating other concerns like security or privacy or usability or performance,” Spector said. “It allows them to kind of elevate the work that they’re doing on a day-to-day basis.”



Job satisfaction and churn in tech engineering​

The elevation of this work could help minimize employee churn in the software engineering space by increasing job satisfaction.

In its study, McKinsey also measured the happiness of developers at work before and after using generative AI. Those who “strongly agree” to the statement “I felt happy” at work jumped from 15% before using generative AI to 50% afterwards. Those strongly agreeing to being in a flow state jumped from 25% to 44% during the same time frame.

Bhatnagar has no doubt the field of software engineering, and technical engineering as a whole, will evolve. He predicts all the different types of engineering will coalesce into two buckets: the creative problem solvers and the deep scientists. He says the employee who will last in the field amid all the innovation is “someone who is passionate about creative problem solving or can go down the track to becoming a better scientist.”
 

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Google might already be replacing some Ad sales jobs with AI​

When AI can make assets and text for ads, you don't need humans to do it anymore.​

RON AMADEO - 12/21/2023, 12:54 PM

A large Google logo is displayed amidst foliage.

Enlarge

Sean Gallup | Getty Images

125

Google is wrapping its head around the idea of being a generative AI company. The " code red" called in response to ChatGPT has had Googlers scrambling to come up with AI features and ideas. Once all the dust settles on that work, Google might turn inward and try to "optimize" the company with some of its new AI capabilities. With artificial intelligence being the hot new thing, how much of Google's, uh, natural intelligence needs to be there?

A report at The Information says that AI might already be taking people's jobs at Google. The report cites people briefed on the plans and says Google intends to "consolidate staff, including through possible layoffs, by reassigning employees at its large customer sales unit who oversee relationships with major advertisers." According to the report, the jobs are being vacated because Google's new AI tools have automated them. The report says a future restructuring was apparently already announced at a department-wide Google Ads meeting last week.

Google announced a " new era of AI-powered ads" in May, featuring a "natural-language conversational experience within Google Ads, designed to jump-start campaign creation and simplify Search ads." Google said its new AI could scan your website and "generate relevant and effective keywords, headlines, descriptions, images, and other assets," making the Google Ads chatbot one part designer and one part sales expert.

One ad tool, Google's Performance Max (or "PMax" for short), got a generative AI boost after May's announcement and can now "create custom assets and scale them in a few clicks." First, it helps advertisers decide if an ad should be in places like YouTube, Search, Discover, Gmail, Maps, or banner ads on third-party sites. Then, it can just make the ad content, thanks to generative AI that can scan your website for material. (A human advertiser is still in the loop approving content—for now.) It's called "Performance Max" because variations of your ad are still left up to the machines, which can constantly remix your ads in real time using click-through rates as feedback. Google's official description is that "Assets are automatically mixed and matched to find the top performing combinations based on which Google Ads channel your ad is appearing on."



Changing ads on the fly with immediate click-through-rate validation and A/B testing is a task that no person would have the time to do. Also, no one would want to pay a human to do this much work, so having an AI monitor your ad performance sounds like a smart solution. The report also notes another benefit of making AI do this work: "Because these tools don’t require much employee attention, they carry relatively few expenses, so the ad revenue carries a high-profit margin."

The Information report says, "A growing number of advertisers have adopted PMax since [launch], eliminating the need for some employees who specialized in selling ads for a particular Google service, like search, working together to design ad campaigns for big customers."

According to the report, as of a year ago, Google had about 13,500 people devoted to this kind of sales work, a huge chunk of the 30,000-strong ad division. These 13,500 people aren't necessarily all going to be affected, and those who are won't necessarily be laid off—they could be reassigned to other areas in Google. We should know the scale of Google Ad's big re-org soon. The report says, "Some employees expect the changes to be announced next month."

Been familiar with the AI features of Google Ads. I feel like this affects more paid search marketing. There are other types of advertising like programmatic that I work with. We use AI powered algorithms to optimize campaigns but the actual ad sales part of it is still pretty dependent on being able to persuade and sell platform services to people
 

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Thousands of Software Engineers Say the Job Market Is Getting Much Worse​


9,388 engineers polled by Motherboard and Blind said AI will lead to less hiring. Only 6% were confident they'd get another job with the same pay.

MS

By Maxwell Strachan

January 9, 2024, 2:26pm

1704828121545-gettyimages-1443890653.jpeg

PHOTO VIA GETTY IMAGES

For much of the 21st century, software engineering has been seen as one of the safest havens in the tenuous and ever-changing American job market.

But there are a growing number of signs that the field is starting to become a little less secure and comfortable, due to an industry-wide downturn and the looming threat of artificial intelligence that is spurring growing competition for software jobs.

“The amount of competition is insane,” said Joe Forzano, an unemployed software engineer who has worked at the mental health startup Alma and private equity giant Blackstone.


Has AI affected your job? We want to hear from you. From a non-work device, contact our reporter at maxwell.strachan@vice.com or via Signal at 310-614-3752 for extra security.

Since he lost his job in March, Forzano has applied to over 250 jobs. In six cases, he went through the “full interview gauntlet,” which included between six and eight interviews each, before learning he had been passed over. “It has been very, very rough,” he told Motherboard.

Forzano is not alone in his pessimism, according to a December survey of 9,338 software engineers performed on behalf of Motherboard by Blind, an online anonymous platform for verified employees. In the poll, nearly nine in 10 surveyed software engineers said it is more difficult to get a job now than it was before the pandemic, with 66 percent saying it was “much harder.”

Nearly 80 percent of respondents said the job market has even become more competitive over the last year. Only 6 percent of the software engineers were “extremely confident” they could find another job with the same total compensation if they lost their job today while 32 percent said they were “not at all confident.”

Over 2022 and 2023, the tech sector incurred more than 400,000 layoffs, according to the tracking site Layoffs.fyi. But up until recently, it seemed software engineers were more often spared compared to their co-workers in non-technical fields. One analysis found tech companies cut their recruiting teams by 50 percent, compared to only 10 percent of their engineering departments. At Salesforce, engineers were four times less likely to lose their jobs than those in marketing and sales, which Bloomberg has said is a trend replicated at other tech companies such as Dell and Zoom.

But signs of dread among software engineers have started to become more common online. In December, one Amazon employee wrote a long post on the anonymous employee platform Blind saying that the “ job market is terrible” and that he was struggling to get interviews of any sort.

The situation is a stark shift from much of the past two decades, when computer science degrees and coding bootcamps exploded in popularity due to the financial security they both promised. Entry-level Google software engineers reportedly earned almost $200,000 a year and lived a life full of splashy perks, and engineers always seemed in high demand, meaning the next job was never hard to find.

As an undergraduate at the University of Pennsylvania in the early 2010s, Forzano had decided to major in computer science. The degree had put him in $180,000 of debt, but he saw it as a calculated bet on a sturdy field of work. “The whole concept was [that] it was a good investment to have that ‘Ivy League degree’ in an engineering field,” he said. He thought he’d be set for life.

Early in his career, that seemed to be true. Recruiters spammed him with opportunities, and he was easily able to jump from job to job and became a manager. The field felt so secure that the phrase “learn to code” became a mocking rejoinder whenever people in other fields expressed concern about their own job prospects online.

But the messages from recruiters have largely dried up since the pandemic, and getting the sort of jobs software engineers took for granted has become much harder. “There's just so much fukking competition,” he said. “It's a completely different landscape.” Thinking back to his decision to major in computer science as an undergraduate, he said he now feels “very naive.”

With the entrance of artificial intelligence into the conversation recently, there have been signs of a sea change in the coding world. AI programs that allow users to write code using natural language or auto-complete code were among the first wave of AI tools to take off. Google CEO Sundar Pichai said last year that AI-powered coding tools had reduced the time it takes workers to complete code by 6 percent.

“In the age of AI, computer science is no longer the safe major,” Kelli María Korducki wrote in The Atlantic in September. Matt Welsh, an entrepreneur who used to serve as a computer science professor at Harvard, told the magazine that the ability of AI to perform software engineering functions could lead to less job security and lower compensation for all but the very best in the software trade.

As of December, software engineers were not expressing much concern about AI making their jobs redundant. Only 28 percent saying they were “very” or “slightly” concerned in the Blind poll, and 72 percent saying they were “not really” or “not at all” concerned.

But when not considering their own situation, the software engineering world’s views on AI became markedly less optimistic. More than 60 percent of those surveyed said they believed their company would hire fewer people because of AI moving forward.

Forzano has not been shy about his trouble, sharing his pursuit for a new job on social media. The decision has led him to feel less alone, he said, as other tech workers expressed similar frustration about not being able to get interviews for jobs they felt overqualified for.

“We're all kind of like, ‘What the fukk is happening?’” he said.
 

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‘Jobs may disappear’: Nearly 40% of global employment could be disrupted by AI, IMF says​


By Michelle Toh, CNN

3 minute read

Updated 6:24 AM EST, Mon January 15, 2024


A participant stands near a logo of IMF at the International Monetary Fund - World Bank Annual Meeting 2018 in Nusa Dua, Bali, Indonesia, October 12, 2018. REUTERS/Johannes P. Christo

An International Monetary Fund meeting participant standing near the IMF logo in Bali, Indonesia in 2018.

Johannes P. Christo/Reuters


Hong KongCNN —

Almost 40% of jobs around the world could be affected by the rise of artificial intelligence (AI), a trend that is likely to deepen inequality, according to the International Monetary Fund.

In a Sunday blog post, IMF chief Kristalina Georgieva called for governments to establish social safety nets and offer retraining programs to counter the impact of AI.

“In most scenarios, AI will likely worsen overall inequality, a troubling trend that policymakers must proactively address to prevent the technology from further stoking social tensions,” she wrote ahead of the annual meeting of the World Economic Forum (WEF) in Davos, Switzerland, where the topic is set to be high on the agenda.

The ski resort town of Davos was already bedecked with AI advertisements and branding as the summit got underway Monday.

Sam Altman, chief executive of ChatGPT-maker OpenAI, and his biggest backer — Microsoft CEO Satya Nadella — will speak at the event later this week as part of a program that includes a debate Tuesday on “Generative AI: Steam Engine of the Fourth Industrial Revolution?”

As AI continues to be adapted by more workers and businesses, it’s expected to both help and hurt the human workforce, Georgieva noted in her blog.

Echoing previous warnings from other experts, Georgieva said the effects were expected to be felt more deeply in advanced economies than emerging markets, partly because white-collar workers are seen to be more at risk than manual laborers.

LONDON, ENGLAND - FEBRUARY 03: In this photo illustration, the welcome screen for the OpenAI ChatGPT app is displayed on a laptop screen on February 03, 2023 in London, England. OpenAI, whose online chatbot ChatGPT made waves when it was debuted in December, announced this week that a commercial version of the service, called ChatGPT Plus, would soon be available to users in the United States. (Photo by Leon Neal/Getty Images)

300 million jobs could be affected by latest wave of AI, says Goldman Sachs

In more developed economies, for example, as much as 60% of jobs could be impacted by AI. Approximately half of those may benefit from how AI promotes higher productivity, she said.

“For the other half, AI applications may execute key tasks currently performed by humans, which could lower labor demand, leading to lower wages and reduced hiring,” wrote Georgieva, citing the IMF’s analysis.

“In the most extreme cases, some of these jobs may disappear.”

In emerging markets and lower income nations, 40% and 26% of jobs are expected to be affected by AI, respectively. Emerging markets refer to places such as India and Brazil with sustained economic growth, while low-income countries refer to developing economies with per capita income falling within a certain level such as Burundi and Sierra Leone.

“Many of these countries don’t have the infrastructure or skilled workforces to harness the benefits of AI, raising the risk that over time the technology could worsen inequality,” noted Georgieva.

She warned that the use of AI could increase chances of social unrest, particularly if younger, less experienced workers seized on the technology as a way to help boost their output while more senior workers struggle to keep up.

Business concept : An unemployed with her cardboard box walking out of the office

The tech sector is pouring billions of dollars into AI. But it keeps laying off humans

AI became a hot topic at the WEF in Davos last year as ChatGPT took the world by storm. The chatbot sensation, which is powered by generative AI, sparked conversations on how it could change the way people work around the world due to its ability to write essays, speeches, poems and more.

Since then, upgrades to the technology have expanded the use of AI chatbots and systems, making them more mainstream and spurring massive investment.

Some tech firms have already directly pointed to AI as a reason they are rethinking staffing levels.

While workplaces may shift, widespread adoption of AI could ultimately increase labor productivity and boost global GDP by 7% annually over a 10-year period, according to a March 2023 estimate by Goldman Sachs economists.

Georgieva, in her blog post, also cited opportunities to boost output and incomes around the world with the use of AI.

“AI will transform the global economy,” she wrote. “Let’s make sure it benefits humanity.”

Rob North in Davos contributed reporting.
 

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DeepMind co-founder Mustafa Suleyman warns AI is a ‘fundamentally labor replacing’ tool over the long term​

BY WILL DANIEL

January 17, 2024 at 5:27 PM EST

GettyImages-961707246-e1705509794712.jpg

Mustafa Suleyman, co-founder at DeepMind Technologies, pauses during Bloomberg's Sooner Than You Think technology conference in Paris, France, on Wednesday, May 23, 2018.

PHOTOGRAPHER: MARLENE AWAAD/BLOOMBERG VIA GETTY IMAGES

DeepMind co-founder Mustafa Suleyman is a heavyweight in the AI space. The Oxford dropout worked as a negotiator for the United Nations and the Dutch government early in his career, but then pivoted to AI and founded DeepMind in 2010 alongside Demis Hassabis and Shane Legg.

The machine learning lab grew like a weed under Suleyman, with the backing of Peter Thiel’s Founders’ Fund, before selling to Google parent company Alphabet for £400 million in 2014. Suleyman then took on several roles at DeepMind before stepping down five years later.




Now, the veteran AI founder is working on a new company called Inflection AI, which offers personalized AI assistants. And while Suleyman remains an avid supporter of AI, he expressed concerns about the industry’s possible negative effects—in particular on workers.

“In the long term…we have to think very hard about how we integrate these tools, because left completely to the market and to their own devices, these are fundamentally labor replacing tools,” Suleyman told CNBC on Wednesday at the World Economic Forum’s annual gathering in Davos, Switzerland.

AI tools do two main things fundamentally differently, the DeepMind co-founder said. First, they make existing operations more efficient, which can lead to huge savings for businesses, but often by replacing the humans who did those jobs. Second, they allow for entirely new operations and processes to be created—a process that can lead to job creation. These two forces will both hit the labor market by storm in coming years, leaving a serious, but unpredictable impact.

While Suleyman expects AI to “augment us and make us smarter and more productive for the next couple decades,” over the long term, its impact is still “an open question.”

Experts have been debating whether AI will replace human workers for over a decade. Some researchers argue that AI will lead to a wave of unemployment and economic disruption as it takes jobs worldwide, but others believe that the technology will create new job opportunities and spur economic growth by boosting worker productivity.

There’s been a steady stream of academic papers on the topic. A 2013 study by Carl Benedikt Frey and Michael Osborne, for example, estimated that 47% of US jobs are at risk of being automated amid the AI boom by the mid-2030s. And a July McKinsey study found that nearly 12 million Americans will need to switch jobs by 2030 as AI takes over their roles.

On the other hand, some researchers have found that AI could boost economic growth and offer new opportunities for workers. A 2022 United Nations’ International Labor Organization (ILO) study found that most AI systems will complement workers, rather than replacing them.

Still, Suleyman isn’t the only big name in the AI industry to warn about the scary implications of AI for the labor market.

In a Jan. 10 Wired article, MIT professor Daron Acemoglu predicted that AI would disappoint everyone in 2024, proving itself merely a form of “so-so automation” that will take jobs from workers but fail to deliver the expected monumental improvements to productivity.

Researchers have yet to solve the problem of hallucinations—where generative AI systems exaggerate or fabricate facts—and that could lead to a whole host of issues in coming years, the noted economist argued, adding that there’s “no quick fix” to the problem.

“Generative AI is an impressive technology, and it provides tremendous opportunities for improving productivity in a number of tasks. But because the hype has gone so far ahead of reality, the setbacks of the technology in 2024 will be more memorable,” Acemoglu wrote.

For Suleyman, unlike Acemoglu, it’s not that hype surrounding AI isn’t real, it’s definitely a “truly transformational technology.”

“Everything that is of value in our world has been created by our intelligence, our ability to reason over information and make predictions. These tools do exactly that, so it’s going to be very fundamental,” he explained Wednesday.

Suleyman instead fears that AI will be so good at replicating humans that it will eventually displace workers, and without regulation, that could lead to serious economic consequences.

That being said, like Acemoglu, Suleyman argued that AI’s proponents might be getting ahead of themselves with their optimistic near-term outlooks for rising productivity. The true impact of AI, from its ability to birth revolutionary technologies to its potential to stoke epic job losses, likely won’t hit for years.

“AI is truly one of the most incredible technologies of our lifetimes, but at the same time, it feels like expectations about its delivery are higher than they’ve ever been and maybe we have hit a kind of peak hype for this moment,” he explained.
 

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AI generates some garbage content and does it alot. Google is obviously using it and it’s jacking up search results.
 
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