official retail/customer service horror stories and ranting

DrX

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just share stories and vent


i got this little part time retail gig now while i while im getting my business off the ground......its a nightmare....i dread waking getting out of bed....and i though my old job was bad


thread was inspired by Black Reign btw

we need this to blow off steam
 
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b_low_brown

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Worked at hollister, nothing but beautiful women

Worked the fitting room where I folded clothes next to the fitting rooms & helped out (counted their clothes before they went in to make sure they didn't steal shyt) the customers who tried shyt on

One time a girl came out in some super short pajama shorts & she had a phat ass

Pornstar booty :whoo:

I gave no fukks I stared at her like :merchant:

She asked me if they fit right.. I was like yeah..

She goes out of the fitting room to ask her mom to check it out too

As she walked back into the fitting room I got one more glance of that ass :whoo:

& her mom saw me :bryan: she went & told the manager I was sexually harassing her daughter :to: :why: :wtf:

The manager kept it between us like a true homie though :myman:
 

colicolicoli

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- Customers who have you price check a bunch of shyt without any intention of buying them.
- The customers who come in every week to return shyt from the week prior cause their Husband saw the damage they did to the card. And when they return shyt, they end up leaving with 3-4 new items. :snoop:
- Asians are always bringing in some bullshyt coupon trying to get an extra % off. They'll bring a coupon that says only good for Nov 13-15 and expect us to honor it.
- Customers who bring in Online Only codes and try to act stupid when we point out that it's ONLINE ONLY! :beli:
- Dumb customers who see "Sweaters 30%" and don't read the print at the bottom that says SELECT STYLES ONLY. "Well that just stupid, you guys shouldn't put the sign there if it's not all sweaters." bytch I didn't personally put the sign up. :camby:

I once had two customers approach me. They did this really awkward stutter step where they didn't know which one should go first. One of them finally decided to come up to the register first and then the other marched off. She went and told my manager how I ignored her and decided to help another customer instead. :comeon:
 

CASHAPP

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just share stories and vent


i got this little part time retail gig now while i while im getting my business off the ground......its a nightmare....i dread waking getting out of bed....and i though my old job was bad


thread was inspired by Black Reign btw

we need this to blow off steam

thanks for being inspired by me :blessed:

and i got work later on in the afternoon....

gonna go sleep now but im sure im gonna have the usual daily stories of a$$hole people treating people in customer service like dog shyt as always....
 

Wildin

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i'll share a few. Got a hunned and 50.

Client calls in says "I need to join treatment, I have court in 2 weeks so I need to show them I did it."
"Treatment is 6 weeks of classes 3 nights a week."
"Well I need to be done in 2 because I have to go to court, if im not done i'll go to jail."
"Well what are you going to do?"
"Is there a way I can come in and stay all day?"
:stopitslime:

I used to install alarm systems back in the day

"I ought to sue you guys, I'm remodeling and I completely took off the alarm and disconnected it, the cops never came, I could be dead. Then it took you guys 3 days to come."
"So wait, you decided to remodel and you cut all the wires to your alarm and removed the panel from the wall and you want the cops to come?" :stopitslime:

Being a field tech was awesome, but stupid dumb ass customers would literally call my work phone randomly
"Hello"
"I think someone is breaking in..."
"Who is this"
"Is this ______ the tech who came out 2 weeks ago? I saved your number when you called enroute to the appointment."
"This is not a business line."
"I think someone is breaking in."
"Then call the police." :stopitslime:

I used to do all types of alarms, satellite, telecommunications and networking this fukking guy
"I want it so when you call my phone, it rings to my cell phone, but I can pick up my office phone and still dial out on my office number"
"OK, easy, call forwarding."
"Is that what that is?"
"Yea, you can dial out from your office, but when people call your office it'll ring to your mobile."
"No, thats not what I want. I want it so when people call me my cell phone rings, but if I want to call them I use my office phone."
"Yea, thats call forwarding I just explained that to you."
"No your talking about something else, this is different I had it with my old company."
:stopitslime:

"Where the base to your cordless phone?"
"The charger is in the bedroom."
"Where is the main base?"
"I dont use it, the phone is cordless."
"Yea thats great, the base has to be plugged in somewhere."
"No, not with this phone its cordless."
:stopitslime:


Needless to say people are fukking dumb, doing all types of stupid shyt. Having to go to peoples houses is probably one of the worst jobs one could have, I dont care if your delivering pizza's, installing cable or alarms, electrician, plumber...fukk it all people are just too fukking dumb.

From people leaving their 8 year old home alone to answer the door "My mom had to go to work, she said I could let you in though"
To people doing dumb shyt "I'll leave the door unlocked, just come in." "I'll put the key in the mailbox, just use that"
To having filty fukking houses, like actual hoarders. Having bongs and pipes laying around, coke (cocaine) on the table. Guns and ammo laying around.
I've seen it all.
 

CASHAPP

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- Customers who have you price check a bunch of shyt without any intention of buying them.
- The customers who come in every week to return shyt from the week prior cause their Husband saw the damage they did to the card. And when they return shyt, they end up leaving with 3-4 new items. :snoop:
- Asians are always bringing in some bullshyt coupon trying to get an extra % off. They'll bring a coupon that says only good for Nov 13-15 and expect us to honor it.
- Customers who bring in Online Only codes and try to act stupid when we point out that it's ONLINE ONLY! :beli:
- Dumb customers who see "Sweaters 30%" and don't read the print at the bottom that says SELECT STYLES ONLY. "Well that just stupid, you guys shouldn't put the sign there if it's not all sweaters." bytch I didn't personally put the sign up. :camby:

I once had two customers approach me. They did this really awkward stutter step where they didn't know which one should go first. One of them finally decided to come up to the register first and then the other marched off. She went and told my manager how I ignored her and decided to help another customer instead. :comeon:

After You have cashed them out already and they are at the end of the conveyer belt:

"Can you move the stuff down please.... :beli: ?"

".... :comeon: miss there is a button right there...."

They look right under their hand "Oh wow!!! :krs: I didn't even notice that"

fukk out of here bytch....thats why i saw you on another register recently pushing the button yourself right? :beli:

it amazes me how stuck up they are...




---Customers who throw up their entire car keys onto your belt and try to make you be their bytch and search for the reward card yourself

---Customers who do "price picking" WHILE your cashing their stuff instead of telling you from the beginning....hey sir "can you check these___certain items"...Had to deal with this dumb woman who did this an hour ago...was cashing up the dairy items then she puts her hand on the toilet paper and says to wait a second....why don't you say from the beginning

---I never have said this out loud but...."Yes I'm open you dumbass"....how you gonna ask "Are you open" when you see the light above my register on that says "OPEN" :mindblown:

---I can't be too harsh or blame children but I blame the parent always....get the fukk off your phone and tell your children to stop moving the belt around while im bagging...i understand them not having the capacity to understand but your the adult

---Stop acting...SO DAMN HYPER!!! when your coming to my line....is it really that difficult to give me a "Hi" back....? but at the same time don't go overboard like some of these white folks do and overdo it with the cheesing and corny smiling ...that is even more annoying

---You brought up coupons....i hate how they ask shyt like i'm supposed to know everything....a lady days ago told me about how she was supposed to get a certain coupon because she spent this amount and she made me have to reach under my register to pick up a fliar and look inside and tehn say "Miss....the fliar says right here it is only active for 3 days December 15,16, and 17th"...

I mean I just don't get people like this....its not like its in fine print or anything

this is why i refer to them as "the crackfiends" when I am saying i am going to work....just so damn hyper and they don't pay attention....they just notice one thing on coupons and its like they don't read....



@nikkahs B. Wildin you saying people are fukking dumb is an understatement....my job before was as a College Assistant where i made $11 an hour and worked full time....only had it for a couple weeks and i don't wanna get into how i lost the job :to: but basically that job was so good :noah: it was slow especially because it was in the summer but the tasks were not so hard....

now this job i have had since october and like you said.......god DAMN!!! :damn: i never noticed until now how retarded people are....

you got those people who say when they have a pack of water under their carts.....

"And I got ___amount of water under here".....

:wtf: well sir what KIND of water do you have....you know the packs of water whether poland springs, nirvana, america's choice,etc all have different prices....what you think i plug in water and it magically puts what you have?

the thing that annoys me the most is that they constantly shyt on "these young people" "The young generation" and try to make it sound like we are all clueless and they can't even follow simple directions...

you got to baby them on credit/debit machines and explain things to them










































"It is asking me "Amount Ok... Yes or NO?"

WHat do I put? :wtf: :mindblown: :what: :heh: :

Well you bought the items, what do you think? Shouldn't you be saying "Yes" if you want the items? :snoop:
 

DrX

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good stories so far
 

CASHAPP

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good stories so far

today this girl came to my line and everything went fine at first she was by herself and only got a couple things....not one of the annoying short fat white women who are self entitled(your fat what do you have to be entitled for) who talk on the phone and throw up their 232 items as if its nothing and have them order....

was a young Black girl probably around my age in her early or mid 20s...

so we done with the transaction and I count her change for her as ive been doing with my past customers recently...

one of the dollar bills was kind of messed up with a tiny part cut off or something......

nothing TOO DRAMATIC but she probably would say otherwise....

this broad asks "Innocently" ...."Oh can I get another dollar bill"(her change was 4 dollars or something :comeon: ) to replace this one...this one is kind of messed up...

not throwing a tantrum or anything....but it was still annoying...

you gonna tell the people behind you how much of a diva you are by asking to open up a draw to give a dollar that looks "nicer" because your being a child?






















in reference to race.....in that thread where you got that idea to make this thread from.....I still stand by that white women and white people in general give the ABSOLUTE worst customer service.....


the thing about Black people like the one I just described though is that their annoyance is a lot more "COVERT" or subliminal....especially with the women....had a Black woman today have 3 items and ask me to do a price check for each at the beginning....

I said this item is____, this item is _____each time and she said slowly "Okay...." each time and then when I finished the price check of the 3rd item she said "OKAY im not gonna take any of them " with a laugh as if it was a joke :wtf: :mindblown: so why string along if they were both okay?

the bad customer service with them is a lot more under the radar but gets under your skin more even though the white folks are worst.
 

observe

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Actually left work early today cuz I was about to explode..I would of beat the shyt of a customer for no reason..I was pacing for like 3 hours at work..

A few years ago I was about to fight a customer for being an a$$hole..we were gonna take it outside and my boss said if I fought I would get fired..so I didn't..
 

DrX

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Actually left work early today cuz I was about to explode..I would of beat the shyt of a customer for no reason..I was pacing for like 3 hours at work..

A few years ago I was about to fight a customer for being an @sshole..we were gonna take it outside and my boss said if I fought I would get fired..so I didn't..
i been there....i wanted to laid this obese dude out b4
 

CASHAPP

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:heh: What about the dumbasses that say "oh I didnt mean to press the cash back button, what do I do?"

uh press the fukking cancel button

:dead: yo my dude....not sure what its like at your job but do you also have to deal with showing them that on the next page there is a tiny red button that says "no cashback"?

basically its another button to give you a SECOND chance to make the right option....

again im being a parrot now....but this is why all of us in here gotta laugh our asses off when we hear older folks whine and moan about the problems with us and how we don't "THINK"...

well why can't you follow reading instructions on a computer machine?

let me guess its that "Evil technology" right? :heh:


























also if you don't have a store card and your phone number is not going in.......if I say "Okay sir/madam I will put the store card in for you" ....it PISSES ME OFF when I get those customers who don't even say "thank you"
 

CASHAPP

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Maaaaaaaaaaaaaaaaan. Every fukking Day :aicmon:

I forgot to mention this but last month on thanksgiving I was working and it was VERRYYY slow and it was a relief to have such a slow line....and it was a complete ghosttown...










































then when it became too good to be true....this lady came on my line "price picking" and being an extreme pain in the ass with 2 people behind her....caused a big hold up....the guy behind(Black guy) was mad cool about it and said he understands dealing with people like that and in his words said "I call them price pickers" and I joked with him how it was so smooth until she came....

pray for me brehs..... its Christmas eve.....and I work 1 to 7 later today :beli: :beli: :beli: im gonna need your prayers
 
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